PDs
Your prospective student mentioned their mother is their support system and looking to go back to school. What three pieces of information should you gather in order to create an IIF.
What is name, email and phone number.
When strategically prospecting, what two tools do you use to find rematrics assigned to you to call?
What is PowerBi and dashboard.
Ann just completed both her reading and writing exam for her MBC program and scored transitional level. She was advised on full-time (6/7,6/7) but not cleared due to missing her MPN/LEQ. Her enrollment documents are completed. We requested her POG from her public school. Is Ann ready to register?
What is no. Once we send an SEA for POG and it is completed, than we can conditionally register the student.
You speak with Georgia who applied for the November 2024 session for MBC. She is looking to get started in May 2025. What two topics of conversation should you address with Georgia prior to proceeding with the upcoming session?
What is motivation and what happened in November to prevent starting courses?
According to the student centric PIE training, what are the 4 topics of conversation to be covered to have an in-depth PIE?
What is Past- Present- Future and Motivation
You get an organic PD through your student Fred. When creating the IFF what code do you input for media type and campaign tracking ID?
What is PD and Personally Developed.
How many times in a session should you be reaching out to your assigned rematrics?
What is multiple times. These are specifically assigned to you. You would work them weekly via phone and email in order to connect with them on continuing their education.
Your applicant Doug tells you he has taken algebra and college writing at his community college. He has been financially cleared with POG on file. What is his next steps?
What is take your assessments. Our policy is, every one tests for placement.
What is the exception to updating a session prior to completion of milestones?
What is foundations math student who needs ALEKS.
After going through the estimated cost and savings plan your prospective student Jeanie states she is overwhelmed by the total estimated costs of the program, what do you revisit as your next step?
What is Motivation- You must revisit motivation to understand the return on investment.
Which verbiage is best? Who do you know or Do you know anyone that is looking to go back to school with you?
What is, Who do you know. Use of assumptive language.
Your student Edward is completing his UC-MBC program at the end of the March session. He tells you he would like to take a session to study for his certification exam. What are three strategies can you apply to help him continue for the May session?
What is part time enrollment, share career services support and momentum. Statistically students that stop, most likely do not continue their education.
Your applicant Cindy requests a call at 2 PM CST for her hour lunch break. What is the appropriate time to set an appointment with Cindy?
What is 2:30 or 2:45. This follows the region's proper appointment setting training and allows you to continue prospecting at top of the hour.
When working through project impact, you notice that Josh has been called by his AR rep Molly weekly, but not contacted in over 3 months. He answers and is ready to start school! What do you do?
What is work with Josh.
What is the Region’s target metric for INCO this May session and why?
What is 92% because INCO in expected as it has proven to provide a directly positive impact to FAFSA and FAC for learners.
What are three methods of communication you should use when seeking organic PDs?
What is phone, SMS template and email template.
When dialing out to your rematric lists, what record do you call out of in salesforce?
What is the person account.
Your applicant Rhonda has her FAFSA completed. She expects some transfer credit to come in. Do you RTT her for advising or wait for the evaluation?
What is RTT her over for advising. In most cases, transfer credits will not drastically change an EFP.
What milestones need to be completed on a carryover application prior to requesting a session change to your ADA?
What is FA start, POG, assessments.
What is the 4th piece of the 4 Step Completion?
What is, “why are you confident that DeVry is the school that will help you reach your goals?”
What is the best time to ask for a PD?
What is, ANYTIME!!! Use your way of asking for a PD in all your conversations with prospects, applicants, students ect.
You have a student who is completing their BSBA with finance concentration and is looking to continue with another BSBA in accounting. Would they be eligible to proceed in this program?
What is no. While you can obtain multiple degrees, you can not obtain the same degree with the only difference being a concentration.
Your prospect answers and states they are at work at a factory and requests a call after their shift ends at 4 PM and is interested in the business program. What are the three proper documentation steps to follow-up?
What is change prospect owner to your name, set appointment in salesforce and disposition call as appointment set with detailed notes.
You start working with Beth, who has all FAC milestones completed on her March 2025 application. She is looking to enroll for May 2025, what step do you take before setting next day appointment?
What is RTT for INCO.
What is the 5th step in the 5 Step Follow-Up Formula?
What is, “How are you feeling?” -This is to tie back into the why and the learners motivation.