Scout
Troubleshoot
Pre vs Post
Control
Misc
100

The colors I come in

What is Black and White?

100

This is how you get the control to pairing mode if the Wi-Fi light is not blinking orange/amber

What is a 5 button WI-FI reset?

100

This customer will receive 20% off our products.

What is Pre loss?

100

This will happen if the device senses a leak

What is close the valve?

100

This was the first device StreamLabs created.

What is the Monitor?

200

Under Sink, Water heater pan, AC condenser 

What is good spots to put the scout?

200

This alert always follows a shutoff.

What is low water pressure?

200

This Customer gets $5000 budget to use for our product and service.

What is Post Loss?

200

The control is the only product we offer than can satisfy Chubbs requirements because it has.

What is automatic shutoff capabilities and flow based alerts?

200

This is what the drip detect feature senses for.

What is pinhole leak?(pressure change)

300

Battery life of the Scout

What is 15-18 months?

300

T of F

The Admin Dashboard will allow you to change the customers settings.

What is False?

300

This customer must pay out of pocket for all costs.

What is Pre loss?

300

This battery fits in the Control's power override slot.

What is a 9V?

300

This is what we send to client after they install the device and it is online AND calibrated.

What is COI?

400

A 3-foot cord with a probe at the end that detects the presence of water in specific areas of concern.

What is the point of leak cable?

400

This will postpone if the client is using water at the time

What is Drip Detect?

400

This customer was referred by a risk consultant.

What is Pre Loss

400

This goes over the control if installed outside.

What is hard shell box or outside bag?

400

This is the payment platform we use for Pre loss

What is Stripe?

500

The kind of battery in the scout

What is a CR123A battery?

500

This code must be "0" otherwise the device needs to be replaced.

What is a fault code?

500

This customer gets a universal fittings kit.

What is Post Loss?

500

If the control is installed sideways or upside down, this is likely to occur.

What is air bubble/pockets?

500

Following the new app update, Androids must be on this Operating System.

What is Android 11?

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