Generate Power All Around
Ensure Self-Leadership
Provide Choice
Develop Competence and Confidence
Foster Accountability
100
Did workers prefer to have power or to have their managers control their job according to the representative statements?
To have power. 281-282
100
When do we become most powerful?
When we give our own power away. 284
100
What is a benefit of providing choice to employees which many have written about?
Exceptional customer service. 289
100
What requirements are needed to strengthen others?
Up-front investments in initiatives that develop people's competencies and foster their confidence. 292
100
What does accountability result in?
More trusting and more cooperation. 299
200
What did the Gallup surveys conclude?
The extent to which people feel powerful and engaged in their work is directly linked to positive business outcomes. 283
200
When leaders share power, what are they demonstrating?
Profound trust in and respect for others' abilities. 287
200
Who said, "He backed me up completely. I did everything I could to ensure success. There was no way I was going to let us not be successful."?
John Zhang 288-289
200
Why is it important to "Share the Data"?
So the leader can effectively share information and resources, allowing for them to hone and develop their skills and competency. 292
200
When there is no "they", what happens?
No one has to be told what to do or why it is important.
300
What are the four leadership essentials to Strengthen Others?
1. Ensure self-leadership 2. Provide choice 3. Develop competence and confidence 4. Foster accountability 284
300
Leadership should be viewed as a _________.
Relationship. 285
300
What is the key factor provided in the book which separates the top 13 companies from the rest?
Higher spending authority at the divisional levels. 289
300
How do leaders practice problem solving with others?
They place their constituents, not themselves, at the center of solving critical problems and contributing to key goals. 293
300
What is a critical element of every collaborative effort?
Personal Responsibility 299
400
What is the estimated cost on the economy due to a "lack of power in workers?"
$300 billion 283
400
Who got sick in the life of Karyn De Martinis?
Her grandmother. 285
400
If leaders want higher levels of performance and great initiative, what must they do?
They must be proactive in designing work that allows people discretion and choice. 291
400
To let others move ahead, to get extraordinary things done, leaders must ________.
Let go. 294
400
What is a leader's job in fostering accountability?
To set up conditions that enable each and every team member to feel a sense of ownership for the whole job. 299
500
"People, in fact don't generally quit companies, they quit ________."
Managers 283
500
What did General Stanford believe?
"We don't get our power from our stars and our bars. We get our power from the people we lead." 284
500
What did Joseph Sensenbenner believe?
Providing choice was essential for enabling people to apply continuous improvement. 289
500
In a study of accountants, those with the higher __________ had the best job performance.
Self-Confidence 296
500
Why is structuring the situation a good thing?
It encourages all group members to contribute. 299
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