Stress😩
Name 3 unhealthy coping mechanisms for stress
Substance abuse
Oversleeping
Negative self talk
What is conflict defined as?
a clash between individuals arising out of a difference in thought process, attitudes, understanding, interests, requirements and even sometimes perceptions. And this is where a middle ground is unattainable
Name five types of work-related stress
1. Job Insecurity
2. Tight deadlines
3. long hours
4. Over supervision
5. Lack of support
6. Strained relationships
One crucial reason why conflict should be addressed?
Neglection= decline in workplace productivity + morale
Continuous= absenteeism + higher turnover.
Prolonged= legal problems.
Increase in tension + stress= Increase in poor work performance
More arguments= more negligence in work duties
Harm public image + customer experience
Why is job insecurity bad for an employee?
Makes them feel like they need to over perform and therefore resulting in burnout.
What are the four stages of conflict outlined?
1. Latent Conflict
2. Triggering Incident
3. CONFLICT
4. New Equilibrium
What can you do to combat lack of support in the workplace?
talk to your employers and be specific about your needs
Name a min of 6 factors that contribute to conflict in the workplace
Poor management
Unclear job roles
Inadequate training
Significant changes to appraisals or pay systems
Unfair treatment
Lack of equal & equitable opportunities
Ineffective communication & listening
Toxic work environment
Bullying & harassment
How do poor relationships affect an employee?
low morale, low job satisfaction, less commitment
What percentage is reported of employees facing office conflicts and what is percentage reported of them saying it reduces workplace productivity.
85% of employees face office conflicts & 9% say that conflict reduces workplace productivity.