Core Values
Verbal vs. Nonverbal
Communication Styles
Hats of Communication
Personality Types
100

These are the fundamental beliefs that guide a person's behavior and decision-making.

What are Core Values?

100

This type of communication uses spoken or written words to share messages.

What is Verbal Communication?

100

"I feel frustrated when meetings start late because it affects our productivity" is an example of this communication style.

What is Assertive Communication?

100

Someone who has no words in responding to another's emotional conversation may be wearing this type of "hat".

What is a Silencer Hat?

100

People with this personality type are often competitive, impatient, and time-conscious.

What is Type A?

200

It is important for businesses and individuals to focus on this amount of core values in their daily routines.

What is 3 to 5?

200

This type of communication includes body language, facial expressions, and gestures.

What is Nonverbal Communication?

200

This communication style involves avoiding conflict and putting others' needs first.

What is Submissive Communication?

200

"The same thing happened to me" and "Let me tell you what my experience was like" are phrases used by someone wearing this hat that inadvertently blocks clear communication.

What is a Me-Me Hat?
200

People with this personality type are typically relaxed, creative, and patient.

What is Type B?

300

This statement explains what an organization does, why it exists, and focuses on present goals.

What is a Mission Statement?

300

Good verbal communication requires clear pronunciation, appropriate volume, and this vocal quality.

What is Tone?

300

While aggressive communicators may get immediate results, they often damage these important connections.

What are Relationships?

300

When someone responds with a similar story that is conveyed as being more extreme and exaggerated, they may be wearing this "hat".

What is a One-Upper Hat?

300

Someone who becomes more energized by being around other people and isn't afraid to speak up might be classified using the letter E, representing this personality trait.

What is Extraversion (Extrovert)?

400

This type of statement describes what an organization hopes to achieve in the future.

What is a Vision Statement?

400

Investigators may look for a lack of this when trying to determine if someone is lying.

What is Eye Contact?

400

"If you were really my friend, you would do this for me" is an example of this harmful communication style.

What is Manipulative Communication?

400

Looking to teach life lessons from a frustrating or sad experience may be the goal for someone wearing this metaphorical hat.

What is an Educator Hat?

400

Facing someone directly, nodding your head, asking relevant questions, and keeping distractions away are all helpful in practicing this skill.

What is Active Listening?

500

When your actions match your beliefs, you are showing this important leadership quality.

What is Integrity?

500

Studies show that this percentage of communication is nonverbal: 55%, 75%, or 25%?

What is 55%?

500

These obstacles can prevent clear understanding between people during conversations.

What are Communication Barriers?

500

"You should still count your blessings" might not be what you want to hear in times of trouble, but it may be this hat's go-to response.

What is a Discounter Hat?

500

Understanding others' feelings and sharing their emotions can be demonstrated in this life skill.

What is Empathy?

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