Dress Code
What must always be worn during a shift
Nametag
When are headphones allowed?
Never.
True or False- Staff meetings are optional
False, they are mandatory unless excused.
How many points can be given before a student staffer is placed on Probation?
3
Looking at 7point, Gmail & Chats, Canvas, and Subitup are all optional.
False... Look at them they are there for a reason.
Operations team must wear this type of shoe.
Closed toe and Closed backs
CROCS DONT COUNT.................
Class lectures are allowed to be watched on shift.
False they are not permitted to be watched for ISS or OPS
At what point is a shift no longer your responsibility after you put it up for drop or swap?
Once someone else picks it up
After how many weeks do disciplinary point "fall off" or get removed from an employee file?
16 Academic Weeks
Where can you find Tutorials and Instructions for technology in the building?
Canvas?
There are 6 categories of prohibited dress items, name four of them.
Other school apparel
Apparel that depicts drinking, green beer day, smoking, and/or drug use
Sweatpants
Crop top or shirts with cut-outs
Distressed pants (they should be 90% intact, holes at knees, small distressing okay)
No hoods
Biker Shorts and Spandex
Why are videos, tv/movies, and lectures prohibited on shift?
Distraction, must be prepared for clients, safety hazard.
Who is the first person you should contact if you need to call out?
Building and Events Manager
There is nothing happening in the building, you have nothing else you think you should be doing. You leave 20 mins early and tell no one. What is the consequence of the actions?
One Point
Arriving late for a scheduled shift without notifying your supervisor in advance, or leaving early without prior authorization.
What are the 5 important information items made in 7-point event reservations?
-Reservation Start and End
-Event Start and End
-Event Setup Notes
-Event Timeline
-Diagram
Hats are prohibited items in the dress code, true or false?
False, they are permitted as long as they are Miami or ASC.
If you are eating at one of the desks what should you still be able to do? What should you do after you are done eating?
Assist a client
Clean up after yourself
How do you ask others to pick up one of your shifts.
Mark it for Swap or Drop on Subitup
Message your Teams G-Chat
Ask Someone Individually
Return the Favor for others, Karma comes around.
Comparison- Why did one receive points?
Person 1. While on a set a chair falls on your foot, you curse at the chair, there are no clients around with the possibility of hearing you. You receive zero points for foul language
Person 2. While on shift someone else sets chairs incorrectly. In your frustration you call them explicativ names. You receive two points.
Person 1 did not verbally abuse another person, it was an inanimate object.
Person 2 did verbally abuse another person, which is not acceptable.
What are 5 things that must be done while opening the info desk?
Log into the computers
Unforward the phones
Open Necessary Tabs
Check that radios are on.
Clean and Straighten the desk
What is the window of time that you are allowed to wear shorts.
April 1st-September 30th
While on shift your parent or guardian calls you three times in a row. You are worried and want to pick up the phone. What should you do?
Tell someone at the desk you are excusing your self
Move away from the desk or clients
Take call quickly and quietly
You do not have many club or school activities, on the weekends. While marking your availability, you decide to mark yourself "Unavailable" after 6pm for the entire weekend. Why is this prohibited?
So the same people are not working every single weekend consistently. The more people that have it open means greater variety of people.
After how many no call no shows, will a student staffer be terminated?
Three No-Call No Shows
Who should open Student Org offices and Student Org Storage space if a member needs Assistance?
If two people at info desk- ISS
If only one person- Radio for Ops