Dress Code
Life at the Desks
Attendance and Meetings
Discipline
Office Resources & Info Desk
100

What Must always be worn during a shift 

Nametag 
100

When are headphones allowed? 

Never.

100

True or False- Staff meetings are optional 

False, they are mandatory unless excused. 

100

How many points can be given before a student staffer is placed on Probation? 

3

100

Looking at 7point, Gmail & Chats, Canvas, and Subitup are all optional.

False... Look at them they are there for a reason. 

200

Operations team must wear this type of shoe. 

Closed toe and Closed backs


CROCS DONT COUNT.................

200

Class lectures are allowed to be watched on shift. 

False they are not permitted to be watched for ISS or OPS 

200

At what point is a shift no longer your responsibility after you put it up for drop or swap? 

Once someone else picks it up

200

After how many weeks do disciplinary point "fall off" or get removed from an employee file? 

16 Academic Weeks 

200

Where can you find Tutorials and Instructions for technology in the building? 

Canvas?

300

There are 6 categories of prohibited dress items, name four of them. 

  • Other school apparel 

  • Apparel that depicts drinking, green beer day, smoking, and/or drug use 

  • Sweatpants

  • Crop top or shirts with cut-outs

  • Distressed pants (they should be 90% intact, holes at knees, small distressing okay) 

  • No hoods

  • Biker Shorts and Spandex 

300

Why are videos, tv/movies, and lectures prohibited on shift? 

Distraction, Must be prepared for clients, Safety hazard. 

300

Who is the first person you should contact if you need to call out?

Building and Events Manager

300

There is nothing happening in the building, you have nothing else you think you should be doing. You leave 20 mins early and tell no one. What is the consequence of the actions? 

One Point 

  1. Arriving late for a scheduled shift without notifying your supervisor in advance, or leaving early without prior authorization. 

300

What are the 5 important information items made in 7-point event reservations? 

-Reservation Start and End 

-Event Start and End 

-Event Setup Notes 

-Event Timeline 

-Diagram

400

Hats are prohibited items in the dress code, true or false? 

False, they are permitted as long as they are Miami or ASC. 

400

If you are eating at one of the desks what should you still be able to do? What should you do after you are done eating? 

Assist a client 

Clean up after yourself 

400

How do you ask others to pick up one of your shifts. 

Mark it for Swap or Drop on Subitup

Message your Teams G-Chat 

Ask Someone Individually 

Return the Favor for others, Karma comes around. 

400

Comparison- Why did one receive points? 

Person 1. While on a set a chair falls on your foot, you curse at the chair, there are no clients around with the possibility of hearing you. You receive zero points for foul language

Person 2. While on shift someone else sets chairs incorrectly. In your frustration you call them explicativ names. You receive two points. 

Person 1 did not verbally abuse another person, it was an inanimate object. 

Person 2 did verbally abuse another person, which is not acceptable. 

400

What are 5 things that must be done while opening the info desk? 

Log into the computers

Unforward the phones 

Open Necessary Tabs 

Check that radios are on. 

Clean and Straighten the desk 

500

What is the window of time that you are allowed to wear shorts. 

April 1st-September 30th 

500

While on shift your parent or guardian, calls you three times in a row, you are worried and want to pick up the phone. What should you do?

Tell someone at the desk you are excusing your self 

Move away from the desk or clients 

Take call quickly and quietly

500

You do not have many club or school activities, on the weekends.  While marking your availability, you decide to mark yourself Unavailable after 6pm for the entire weekend. Why is this prohibited? 

So the same people are not working every single weekend consistently. The more people that have it open means greater variety of people. 

500

After how many no call no shows, will a student staffer be terminated? 

Three No-Call No Shows 

500

Who should open Student Org offices and Student Org Storage space if a member needs Assistance? 

If two people at info desk- ISS

If only one person- Radio for Ops 

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