International Accounts
Can we open an account for someone who does not have a social security number?
Yes
Our Student Success Loan is available for full time and part time students attending MSU. How do members apply?
Our website
What share must we deposit the funds from the MSU Student Bundle Promotion into?
Spartan or Grizzly Saver
311 Abbot was opened in what year?
2023
What is the SEG number for an MSU Student?
2
Can an international member with no social security number have a credit score?
Yes
A 19 year old MSU student is applying for an auto loan, he qualifies for student rates, can we decrease the members living expenses in this application?
No
In order to qualify for the MSU Student Promotion, members must "activate" there Student Bundle. What 4 items are included in that?
MSU email, Spartan or Grizzly Saver, Financial 4.0 app, university themed debit card.
The East Lansing Team serves duel branches. The team goes back and fourth between what 2 branches?
East Lansing (Abbot) and MSU Union
The assistant manager at East Lansing for a majority of 2023 was a legendary figure. Her nicknames at the time were JD, Jenga, Assistant Supreme Overlord, Assistant to the Supreme Overlord What is her name?
Jena Gillam
Do we need proof of address if an MSU student with an I-20 wants to open an account with us?
No
Hanratty is an MSU undergrad looking to apply for his first credit card. He is 20 years old. What do we change his living expenses to?
300
What is the name of the GL we use to deposit the $20 into our member's accounts?
INSTANT.
You are notarizing a document at the East Lansing branch, what county are you located in?
Ingham
What branch was the first one to adopt the universal model?
Union
What is the name of the repgen we use to update documentation for international members?
SSN.SETUP
How does someone qualify for student rates?
Undergrad at an accredited 4 year university
Our MSU Student Promotion started on June 1st. When does it end?
October 31st
Who is the manager for the East Lansing branch?
Marissa Fernandez
Campus branches get a lot of RSO accounts. What does RSO stand for?
Registered Student Organization
A non-resident alien member has paid off and closed there secured credit card with us. How many days must we wait until we release the funds?
60 days
Our current Student Success Loan is originated, disbursed and serviced by our lending partner, what is their name?
Colleging
The transaction code for the MSU Student Bundle Promotion is SD GL. What should be in the GL comment?
Member's name and account number
Our new East Lansing branch is how many stories tall?
7
The old East Lansing branch was located next door to what iconic East Lansing Restaurant?
The Peanut Barrel