Facilities
The maximum time allowed for emergency maintenance response
What is 48 hours?
Term for cost of running a property day-to-day
What is an operating expense?
Next Thursday, this platform will no longer be available
What is ThatKey?
Due on the 15th of each month
What is the Marketing Calendar?
"Stink, Stank, ____"
What is Stunk?
The main reason HVAC repairs will cost more in 2026
What is the EPA regulation requiring HVAC systems to switch to A2L refrigerants?
The month vendors will be paid if invoices are not submitted
What is April 2026?
Term for rent after concessions and discounts
What is effective rent?
What does ILS stand for? Provide 3 examples.
Internet Listing Service
Trinity's Core Values are:
Empowerment, Excellence, Teamwork, Innovation
Why is my water bill so high??!!
leaks, double billed, running toilets, meter problems, etc.......
To resign a payable to a different Expense Type and or GL Code
What is a reclass?
The person responsible for updating your special
What is the Community Manager?
Term for improving your websites visibility
What is Search Engine Optimization (SEO)?
Santa's reindeer are named:
Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen, Rudolph
5 preventative maintenance tasks
Notify residents, turn on heat, drip faucets, cover outdoor spigots, insulate pipes, check smoke detectors, ensure scheduling, ensure supplies are in temperature controlled room, take inventory (salt, ice melt, space heaters) etc....
The reoccurring date to ensure all income and expenses are recorded accurately before financial reports are generated
What is Accounting Month End (AME)?
Steps to offer a leasing incentive
Incentive is approved by your Regional Manager.
Generate leasing incentive addendum.
Execute the addendum.
Update the incentive tracker.
What may cause a prospect to leave your website quickly?
Confusing information, slow load times, outdated pricing, availability or specials
A Jeremy coded catchphrase
"Heads on Beds", "Disney on Ice"