Goal setting
The these main approaches to managing anger are expressing, suppressing, and?
What is "calming"
Blank is the ability to sense, understand, and accept another person's thoughts, feelings, and behaviors?
What is "Empathy"
T or F: In a conflict you should manage your body language. You should: avoid eye contact, keep your arms and legs uncrossed, and unclench your fists.
What is " False"
A conflict is blank.
What is "a disagreement or argument"
The stage of stress where the body adapts to the initial rush created by stress is blank.
What is " resistance"
The process of working toward something you want to accomplish is called
What is "Goal-setting"
Blank is recongnition of the need to make personal changes by expanding skills and improving relationships?
What is " Change orientation"
Passive-aggressive behavior is blank.
What is " getting back at people indirectly without telling them why, rather than confronting them"
To escalate is to blank.
What is "cause a situation to become more intense or serious"
Blank are chemicals released by the brain that trigger a natural relaxation response.
What is "Endorphins"
An attainable goal is one that can be blank?
What is "Endorphins"
During training, some soldiers always complained about doing battle drills over and over again, even after they did them right. They also didn't think they had a very good squad leader. In combat, the same soldiers reflected on what they did during a firefight. They all realized that several times they reacted to a dangerous situation without thinking in order to accomplish their mission.
What should they now realize about their training?
What is "They realize the purpose and objectives of drill."
When you use empathy in an angry situation, you blank?
What is "try to understand what the other person is feeling and thinking"
The definition of negotiate is to blank.
What is "try to reach an agreement by discussion"
What is the definition of the term "Cadet Challenge?"
What is " A physical fitness test that consists of five exercises taken from the Cader Challenge program"
Conflicts are usually caused by some type of blank?
What is "difference"
Blank is to express regret to another person about your actions or words?
What is "apologize"
Blank communication can trigger more inner anger.
What is "Deferential"
Effective speaking and active listening are the skills most needed to manage blank.
What is " Conflict"
The psychosomatic response to prolonged stress can result in blank.
What is "headaches"
Which of the following is an example of changing thinking in an angry situation?
What is "It's not the worst thing that happened"
Conflicts are usually caused by some type of blank?
What is "difference"
The technique of controlling your emotion so you can resolve conflict in a calm, rational manner is blank
What is "anger management"
Active listening means blank.
What is " you are fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker"
In conflict resolution, it is important that the other person knows you are trying to blank.
What is "understand his point of view"