THD Lingo
An opening routine to ensure the store is ready for business
What is Store Readiness Checklist [SRC]?
In replace of your traditional safety blade, Home Depot encourages the use of these
What is a Klever?
See a hole...
What is "Fill a hole"?
AP & LP correlate when associates enter observable details into this system
What is Theft Input Portal [TIP]?
An area in which no customers or associates are allowed to enter when a machine is in use
What is the Zone of Safety?
Safety Takes
What is "Everyone"?
An app to help locate pallets of surplus freight
What is Overhead Management [OHM]?
Four of these are strategically placed within the store for when hazardous accidents occur
What are Spill Kits?
Form Up, Warm Up...
What is "Team Up, Gear Up"?
The following process in which an item is discontinued, damaged, or has a manufacture defect and it is removed from the sales floor
What is Zero Markdown Authorization [ZMA]?
With proper stretching, associates should lift with their legs and bring the item
What is Close to Home?
If you take care of your associates, they will take care of the customer...
What is "everything else will take care of itself"?
Safety gear to prevent associates from injuring themselves
What is Personal Protective Equipment [PPE]?
Microwaves, doors, and toilets are among this list of items that should not be brought down with an orange ladder
What are the Dirty Dozen?
How Doers...
What is "Get More Done"?