Acronym
OCC
What is "Online Contact Center?"
How many days do we wait after the ETA before doing a fulfillment failure?
5 days
This is a request to check that the install was completed within 365 days of delivery.
What is "install check?"
Who is the President/CEO of The Home Depot?
Ted Decker
BOSS
What is "Buy Online Ship-to-Store?"
What is an associate's threshold amount?
What is "$150?"
Adding an apartment number is _______an address change.
Minor
What does ECF stands for?
What is "Effortless Customer Flow?"
BODFS
What is "Buy Online Deliver From Store?"
What platform can we use to cancel a BODFS order?
Order Up
Once the appliance(s) arrive at the MDO. How many days after arrival can you push out the delivery date?
What is "30 days?"
What is the name of The Home Depot Mascot?
Homer
STH
What is "Ship to Home?"
Model# WGD3042-EDWH
INT# 305843642
SKU# 1007932707
Hampton Bay Designer Series Edgeley Assembled 30x42x12 in. Wall Kitchen Cabinet with Glass Doors in White
What is the price match process for MA?
If not delivered, cancel and reorder current price. If delivered and within 30 days of PURCHASE DATE.
What is Success Sharing?
What "is the Bonus program that links The Home Depot's success to your pay?"
BOPIS
What is "Buy Online Pick Up in Store?
The customer must provide at least 3 of the following pieces of information.
This is the a request to check that the install was completed correctly within 365 days of delivery (examples: water line is leaking; dryer vent is loose).
What is "Install check?"
What are The Homer Awards?
What are "awards to recognize associates' achievements?