Login's
Change
Register
Misc.
Misc. 2
100
What should you do if your log-in is not working for either the register or Transaction Express?
Tell the MOD and/or Dana
100
What should you do when you accept a $50 or $100 bill?
Check it with the fraud pen
100
What is the credit card minimum?
$3.00
100
Is a $2 bill real and do we accept them?
Yes and yes
100
Where do you keep the lost/found logs?
In the cabinet, with the retail binder
200
When should you log-out of the register or TransactionExpress.
When ever you're away or you are leaving for the day.
200
When should we accept a $100 dollar bill?
When a purchase is over $20
200
An item is not scanning, after searching for the item in the register you find multiple prices. Which price do you use?
The more expensive price.
200
What do you do if you receive a check at the information desk?
Check name, address, account number, ID. Write their ID number on the check (preferably UAA ID #). Made out to UAA. Endorse the back of the check with our stamp. And enter the proper tender amount into the register.
200
What do you do with gear paper work when an item has been returned?
Cut off the bottom cc information, shred it, and file the remaining portion of the paper work.
300
Who should have access to your log-in information?
No one other than yourself.
300
How should you give a customer their change?
count it back to them.
300
You made a mistake in the register and entered in the wrong tender. What do you do?
Get a manager to fix it.
300
PCI Compliance!!! What do you do with gear paper work after it has been filled out?
File it in the locked cabinet.
300
When should you charge a customer to send a fax?
After you have verified that the fax has sent.
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