Staffing, Scheduling & Training
This tool for staffing is receiving 5 updates to help SMs with partner planning.
(100 pt BONUS: THESE are the 5 updates)
What is the SPA Tool
- updates monthly vs weekly
- change log w instructions
- Roster tab
- copy/paste tabs
-visibility to Taleo data
This is a new way for recognizing partners! This award serves as a thank you for stepping up in unexpected ways.
Bonus: What does it stand for?
MUG Awards!
Moves of Uncommon Greatness
Hand - Off Routine
Gather and Stage Routine
Beverage Routine
Blended Beverage Routine
Gather Brewed Coffee – Tea Routine
Gather Bakery (Not Warmed) Routine
These are our 3 NEW and DELICIOUS beverages!
Frozen Pineapple Passionfruit Lemonade Starbucks Refreshers® Beverage
Frozen Strawberry Açai Lemonade Starbucks Refreshers® Beverage
Frozen Mango Dragonfruit Lemonade Starbucks Refreshers® Beverage
Hourly Performance & Development Conversations are an exciting opportunity to connect and share successes or discuss opportunities to grow your Starbucks career. When are these taking place and how much time do we have per partner?
7/10 - 8/20
45 minuter for both SM and partner
Summer 2 Training is DUE!
6/26
Week of Kindness - when is it?!
BONUS: what tool are we receiving to help us spread the Week of Kindness spirit?
JULY 17 - JULY 23
KINDNESS STICKERS!
The purpose of this tool is to identify gaps to safety and security standards along with store conditions and work practices that may lead to job related injuries and illness which help to keep our stores safe.
Hint: must be completed every year to ensure safety and compliance standards are met
The Annual Safety Checklist
This is the new cold foam modifier, complete with its own POS button!
Matcha Cold Foam
This is a new leadership dimension introduced with the evolved Retail Approaches.
Team Building
This new training is available for partners to assign in MyLearning as optional training when needed. This training is intended to offer educational support regarding unions and union representation.
(Bonus: These are the 3 modules)
Partnership at Starbucks – Labor Relations Training
Bonus
Our Starbucks: Together We Are Better (45 minutes) - Avail for ALL partners, shares information about unions, union representation and maintaining a direct relationship with Starbucks without a third party
Leading in Labor: Petitions & Campaigns (35 minutes)
Available for store managers and above, this module educates leaders on the campaign process, what to do if a store petitions and how to remain legally compliant while upholding Our Mission & Values.
Leading in Labor: Your Role (45 minutes) -
Available for store managers and above, this module consists of store manager and district manager testimonials and offers resources for ongoing support.
Q4 Quarterly Excellence Nomination Window
July 3 - Oct 1
This new tool provides guidance for store leaders on when to disable a channel during unplanned disruptions to store operations
The Channel Prioritization and Availability tool located on the Steps to Excellence – Deployment page on Partner Hub
Starbucks social media platforms and the Starbucks® App will feature these three customizations for a limited time throughout Summer 2
Chocolate Cream Cold Brew with Caramel syrup in a Caramel-lined cup
Iced Chai Latte with Matcha Cream Cold Foam
Iced Black Tea with Peach Juice and Strawberry inclusions
What is the SM Pattern?
Plan
Create the Experience
Check and Adjust
This new course available in the Starbucks Coffee Academy is the newest addition to the One Cup at a Time series.
Building Sensory Skills
Benefits Open Enrollment
JULY 31 - AUGUST 18
Beginning in late July, THESE will begin arriving in stores to help order consolidation.
MEDIUM shoppers that:
fit a 4-cup carrier with a tighter top and shorter closure to support drink balance
has been optimized to fit beverages more securely and help order consolidation
What 3 drinks are FEATURING 6/27?
BONUS: what 3 food items are featuring along with them?
Caramel Ribbon Crunch Frappuccino® Blended Beverage
White Chocolate Macadamia Cream Cold Brew
Mocha Cookie Crumble Frappuccino® Blended Beverage
BONUS:
Bumblebee Cake Pop
Bacon, Gouda & Egg Sandwich
Impossible™Breakfast Sandwich
What are the 5 expectations of Store Managers as People Leaders?
Bonus: the 4 as Store Operations Leaders?
Culture, Collaboration & Communication
Coaching for Performance & Development
Staffing & Scheduling
Teaching & Training
Team Building
Bonus:
Business Acumen & Problem Solving
Prioritizing & Planning
Sales & Inventory
Ops, Stds, & Continuous Improvement
July WinsDays - WHAT and WHEN?
Starbucks Rewards® members will receive 25% off any one cold beverage every Wednesday in July. A single redemption coupon will be available to Starbucks Rewards® members in their Starbucks® App to use at check out on MO&P or POS. Wednesdays are typically slower days in summer and this offer is a great way to encourage customers to join the Starbucks Rewards® program.
JULY 19-8/2!
ALL stores are required to place the social engineering sticker where?
On the safe
Beginning 6/27, cafe stores will transition to WHAT standard?
Beginning 6/27, cafe stores will transition to the same display standards as DT stores. Warmed breakfast items will be removed from the food case and will now be featured on a sign placed on top of the food case. In addition, the amount of bakery items displayed will increase from one to two. Increasing the amount of bakery items on display will drive awareness of offerings, and the space created by removing warmed breakfast items will provide opportunities to feature new products and coffee. The Siren’s Eye reflects these standards for all stores and new signage will arrive with the Summer 2 signage kit.
What are the forecasted USDs for the Frozen Refresher Lemonade Starbucks Beverages?
BONUS: What channels are they available to be ordered in?
50 USDs
Cafe, MOP, DT
The Team Building dimension consists of what three steps?
Build Trust: Leaders reflect on how their actions impact the group dynamic which is critical for the health and success of the team.
Create the Environment: Leaders foster an inclusive environment where individual strengths, perspectives and experiences are valued.
Unlock Potential: Leaders unlock potential in their team when they work together to establish a shared vision and goals.