Activities
Products
Bike
Hiking
Dining
General
100

Fully enclosed shoes are required for which activities?

ALL OF THEM, except mini golf

100

What is the most common product we sell that doesn't require signing a waiver?

Scenic Gondola Ticket

100

All Bikes need what types of brakes to take up the gondola?

Front and Back hand brakes

100

If you hike up the gondola how much do you pay to ride the gondola down?

IT'S FREE. Think of it as a reward for hiking the mountain up.

100

What on mountain restaurant is at the top of Gondola 1?

Mid-Vail

100

What is the elevation at Eagles Nest?

10,350 feet

200

Waivers/ROLS are required for how many activities?

ALL OF THEM! MAKE THEM SIGN MORE THAN 1 IF YOU CAN!

200

Do season passholders get discounts on a la carte products?

No, only a discount on the adventure pass

200

What is the last time someone can go up the gondola with their bike?

4:00PM

200


Coming out of Lionshead what trail takes you all the way up?

BerryPicker

200

Bistro 14 typically only does what type of service in the summer?

Drinks/Bar

200

What are some things a 1067 call might tell you?

Weather, lift closures, trail closures, activity closures, Large truck or semi on mountain, lost guest

300

Eliot is wanting to go rock climbing, what are the requirements?

min 36", 30-330 lbs, 3+ years old, FULLY ENCLOSED SHOES

300

What time can we start selling bounceback products? What do they do?

3:00, give you access after 3:00 and the following day

300

A biker decides to take one of the mountain roads down, what should they be aware of?

Mountain roads are multi use, they may encounter other bikers, hikers, or trucks all going in either direction. 

300

Which department can guests ask about our hiking trails?

Guest Services, these guys know those trails and usually stand outside Gondola 19 and top of both gondolas

300

A guest can purchase a lunch voucher for____ and have ____ worth to spend on our on mountain dining?


A guest can purchase a lunch voucher for $20 and have $25 worth to spend on our on mountain dining?

300

A guest is at Eagle's Nest and decides to buy activities, does he need to go back down the gondola to the ticket office?

No, Adventure Ridge has a ticket office at Eagle's Nest and can purchase activities here. 

400


What is the minimum height to go tubing?

54"

400

An Adventure pass includes what?

3 Coaster rides, access to both gondolas, unlimited on all other activities the guest meets the requirements for. 

400

Are E-bikes allowed up the gondola? If so what type?

Yes, only class 1

400

What is the last ride down from the top?

4:30pm

400

Is there a store in LH where someone can buy some water/snacks/maybe ice cream?

The market next to the bus stop

400

What are the two questions you can ask if someone has a service animal at the gondola?

1. Is this animal a service animal due to a disability?

2. What task has this service animal been trained to perform?

500

How hold does someone need to be to drive someone else on the coaster?

16years

500

A parent buys an adventure pass, ride along, and gondola ticket all for him and his 5yr old son, who gets what?

Father gets gondola ticket and ride along wristband

Son gets adventure pass

500
If a season pass holder wanted to go biking for just one day what are his best options?

Purchase passholder rate for bike haul

Have an employee friend that can give him a coupon which then gives him free bike haul

500

What is the trail that takes you from Eagle's Nest to minturn?

Cougar Ridge

500

What event happens every Sunday at the Vail Village?

The farmers market

500

How much time do we need to wait before issuing any sort of raincheck/refund when there is a lightning closure?

75 min

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