Clinic & Surgery Related
This additional test may be needed for patients with a history of glaucoma to monitor optic nerve health before cataract surgery.
What is a Visual Field?
This government agency enforces workplace safety regulations in healthcare settings.
What is OSHA? (Occupational Safety and Health Administration)
Between stimulus and response there is a ______. In that ______ lies freedom and power to choose our response. In those choices lie our growth and our happiness.
What is space?
This due date must be kept ensuring everyone receives their paychecks on time.
What is Tuesdays at 12:00pm?
When employees need to request assistance from IT or Maintenance, they must submit their issue through this system to ensure proper tracking and resolution.
What is the ticketing board?
The timeframe that charts must be completed in order to meet compliance and billing standards.
What is 72 hours?
If a patient experiences a sudden increase in floaters, flashes of light, or a curtain over their vision, they should be evaluated for this emergency.
What is a Retinal Detachment?
This federal law requires employers to provide unpaid job-protected leave for medical and family reasons.
What is FMLA? (Family and Medical Leave Act.)
This skill allows leaders to understand and share the feelings and perspective of others.
What is empathy?
To ensure accurate reconciliation, company policy requires that clinic deposits are to be deposited to the bank on this basis.
What is weekly?
Suspicious emails requesting login credentials or urgent actions may be an attempt at this type of cyberattack.
What is phishing?
This type of billing code is used to report medical services provided to a patient.
What is a CPT code?
If a patient experiences sudden vision loss or severe pain after cataract surgery, they should be evaluated for this emergency condition.
What is endophthalmitis?
HIPAA stands for this.
What is the Health Insurance Portability and Accountability Act?
To listen with empathy and an open mind. The focused and intentional act of hearing, understanding, and responding to ensure effective communication.
What is active listening?
This represents an employee's total earnings before deductions such as taxes, benefits, and other withholdings.
What are gross wages?
What are Crocodile wipes? (Or what are Crocodile cloths?)
This organization regulates and oversees clinical trials to ensure safety and efficacy.
What is the FDA? (Food and Drug Administration.)
The surgeon may recommend this type of lens if the patient has significant astigmatism.
What is a toric lens?
This feature in Paylocity is used to document employee observations, one-on-one conversations, coaching discussions, and both positive & constructive feedback.
What are Paylocity Journals?
This is the ability to recognize and manage your own emotions while also understanding and influencing the emotions of others.
What is emotional intelligence? (Or what is E.I.?)
The location must be listed on expense reports to ensure this key accounting practice, which assigns costs to the correct department or project.
What is cost allocation?
This method of authentication requires users to verify their identity with an extra step beyond just a password.
What is multi-factor authentication? (MFA.)
These star-rated online testimonials influence perspective patients when choosing an ophthalmologist.
What are online reviews?
These are the auxiliary initials of the providers in the ______ Region. (Pick one region - Northern, Central, Or Southern.)
Northern: What is JCH, JWL, TWR, DRF, TSS, and DJG.
Central: What is RRB, DRF, JEM, MJM, AJR, CAM, BRH, GPC, JIB, TSS, and DJG?
Southern: What is GPC, JLT, BRH, BSS, DLM, DJG, LZM, AXN, and KAS?
HIPAA requires covered entities to protect PHI using these 3 types of safeguards.
What are administrative, physical, and technical safeguards?
One is a short-term, performance-driven, and focused on skill development. The other is long-term, relationship-oriented, and focused on career development.
What is coaching and mentoring?
What is profit margin?
This system must be properly maintained to ensure a comfortable environment for patients, proper airflow, prevent equipment malfunctions, and infection control.
What is HVAC?
THese videos featuring real patients discussing their positive experiences help build trust.