CALL TAKING
What percent of 911 calls should be answered in 15 seconds?
95% (Pg. 17)
What are the 10 fire districts within Christian county?
Billings, Brookline, Chadwick, Clever, Highlandville, Logan-Rogersville, Nixa, Ozark, Republic, and Sparta. (Pg. 56)
What does "B" stand for in the acronym CYMBALS
Body (Pg. 26)
How long has CCES been serving Christian County?
15 Years
If a call comes in on the 911 line and it is an open line with no sounds of distress, what is the call type?
911 Unknown (Pg. 35)
What percent of 911 calls need to be answered in 60 seconds?
99% (Pg. 17)
What is the fire dispatchers resposibility every morning at 0800?
Roll call, radio check, and cross staffing confirmation. (Pg. 182)
What is the abbreviation/command for Nixa north float?
NPFN (Pg. 89)
On average how many 911 calls does Christian County recieve anually?
32,000
If a medical call comes in with someone not conscious and not breathing is it unconscious or cardiac arrest?
Cardiac arrest (Pg. 38)
What is the priority if there is a possible threat to life or property?
Priority 2 (Pg. 32)
If a call was received about a bomb threat at the Nixa McDonalds, via recommendations it pulls bc21 what tones will be set off?
None (Pg. 208)
What talkgroup is Ozark PD on?
CHR Law 3 (Pg. 92)
Approximately how many square miles does Christian County serve?
564 Square miles
What two call types are only used by leo?
Drugs, DWI (pg.39)
What is the status if the incident occurred within the last 10 minutes?
Just occurred (Pg. 33)
What is the backup channel for Billings Fire?
Nixa Fire (Pg.62)
What alert tone is used to secure a talkgroup?
Alert tone 1 (Pg.95)
What is the average amount of calls does Christian County Emergency Services process annually?
105,000
If someones fire alarm is going off and they smell smoke, what call type is it?
Fire Alarm Residential (Pg. 41)
What are the two most important officer safety questions you need to ask?
Weapons/Intox (Pg. 23)
If BC21 says "Put EN11 as station 2 coverage" what is the command you must do?
MUU Unit# Station CFS#
Exp. MUU EN11 NI2 544 (Pg.81)
What is the format to enter someone first and last name into MULES command line to search for registered vehicles?
Last name First name no comma (exp. Doe John)
Approximately how many residents does Christian County serve?
93,000 residents
If there is a fuel spill over 50 gallons what call type is it?
Hazmat (Pg. 42)