Ashley Facts
Furniture facts
FPP/Delivery
Bedding
Misc
100
The Year Ashley Furniture was founded
1945
100
Skempton
100
What is the timeframe window a customer receives via text the day before delivery?
4 hours
100
Which mattresses can be direct shipped anywhere in the country?
Ashley Sleep mattresses
100
Can a customer use their phone to make a payment?
YES
200
Ashley Furniture started in what city state?
Chicago, Illinois
200
The 3 heights of a barstool are?
Dining, Counter and Bar height
200
How old does someone have to be to accept a delivery?
18 years old
200
When a customer comes in looking for a mattress, which brand mattress do you bring them to first?
Tempur-Pedic
200
When you have a take with item being picked up immediately, should you get a green sheet printed?
YES
300
Ashley Furniture's CEO who?
Todd Wanek
300
What is the name of the collection is made of high-performance fabric that is reclining.
Next-Gen Durapella
300
If you cannot get FPP on a ticket, what are your next step?
Get a manager involved
300
How often should you replace your mattress?
7-10 years
300
Which 3 delivery options are not permitted for a phone order?
Direct ship and pick-up warehouse, take with
400
In 2007 Ashley Furniture surpassed this retailer for being #1 in bedding and furniture in the US
Walmart
400
The 4 names of the Porter and friends collection?
Porter, Robbinsdale, Lettner and Flynnter
400
How long can adjustable bases be on FPP?
5 or 10 years
400
What is the name of this Ashley mattress and what is it comparable to?
Millennium, Tempur-pedic
400
One feature and benefit that helps support a stationary group?
Stress welt
Platform seating
A frame
reversible cushions
500
How many countries have an Ashley Furniture?
123
500
What are the names of this sofas arms?
Rolled arms
500
How can you track a delivery on your delivery day?
Ashleyfurniture.com, order tracking and your phone number
500
What heights do Tempur-Pedics come in?
11, 12 and 13 inches
500
If a customer comes in asking about washable covers on a sectional, which sectional should you show them?
Larce (in the warehouse)
600
What is our vision for the company?
We want to be the best home furnishings company.
600
What collection is made of primarily made of mango wood?
Isanti
600
Can the customer refuse their delivery if they don't like it?
NO....all sales a final unless it's damaged
600
What does the new Ergo bases all have in common?
Lumbar support
600
If you purchase an BeautyRest mattress, what are you eligible for?
Free Head-Up Base!!!!