Help & Info
Shipping and Delivery
Bulk Order
Special Offers
RRE
100
Inquiries that happen a lot.
Frequently Asked Questions
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This type of transit costs zero dollars
Free shipping on every order
Easy shopping means never having to pay for shipping. So at sunglasshut.com, we provide free standard shipping on every order.
100
It's a party! Ideas for a bulk order are:
Employee incentives
Holiday parties
Customer loyalty programs
Sport events
Weddings
and so much more!
100
Want to feel special? Check these
Special Offers
100
This is the return policy.
Our Free UPS Return Shipping allows you to mail your purchase back to our warehouse at no additional cost within 30 days.
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We are here to help, click on this to see what we can offer
Get Support
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If your package is going to the wrong address, we cannot do this
Re-routing shipped packages
For security purposes, we are currently unable to redirect a packaged once it has been shipped. If our shipped is unable to deliver the package to the address you provided, it will be returned to our fulfillment center and processed as a return.
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The more you order, the less they cost
Volume Discount
200
Items not covered by the special offer
Exclusion
200
When will I see my refund?
Credits can take up to 5 business days to process to your original payment method.
300
By entering my zip code, I am locating this
Store Locator
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Available for pick up here, within 2 hours...well, usually
Store Pickup
300
Our group sales guarantees
Don’t forget our group sales guarantees
EASY COME, EASY GO
Always free 2-day shipping and returns
CUSTOM CLEANING
In store, anytime - our treat
PERFECT FIT
Free adjustments in store, anytime
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One brand excluded from most if not all special offers, all the time
Maui Jim
300
In-Store return policy
Return a store order
For purchases made at one of our Sunglass Hut stores or at a store that has a Sunglass Hut counter, please visit the store for return options.
If you purchased from a Sunglass Hut within an airport, you will need to contact the specific store in the airport for return options.
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Clicking on this, will tell you where your package is at
Order Status
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And, if not available in store....this happens
Most in-stock items will be available for pickup within business hours. Stores with no stock are also listed as Collect in 2 business days* as we can ship to the store always for free.
In case of missing availability in-store, your shades will be shipped at the chosen location free of charge: you will first receive an email as an update on your order, then you will receive another email as soon as your shades are shipped.
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In order to place a bulk order, click this
"Contact us"
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This is the $60 off a second pair code
$60 off a second pair | use code 60OFF2
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Oh no, I broke my sunglasses! What do I do?
Replacement coverage
Damaged sunglasses purchased at Sunglass Hut must be returned with proof of purchase to any Sunglass Hut retail store in the country of purchase within 12 months from the original date of purchase.
Replacement pairs must be of equal or greater value than the original purchase pair.
Replacement Coverage may not be combined with other discounts or promotions, does not apply to loss or theft, and may only be used once within the 12-month period following the original purchase date. Proof of purchase must be presented.
Please note that Ray-Ban Stories are excluded from this coverage. Other exclusions may apply, contact our customer service for additional details.
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Shopping for sunglasses? If you don't have a forehead, but a five head, you might want to consult this
Size Guide
500
When will I get my package? Check here
Standard shipment
Available for orders placed before 12PM EST.
Free
4
business days*
According to stock availability
Expedite shipment
Available for orders placed before 12PM EST.
$15.00
2
business days*
According to stock availability
Same day delivery
Available in selected cities.
Weekends included.
$20.00
Same or next day scheduled
Including Saturdays and Sundays
Pickup in store
Available for Sunglass Hut stores.
Free
Same day
2 hrs or
2
business days*
According to stock availability
USPS PO Box
Free
5
business days*
Check Shipping considerations section
Military APO/FPO
Free
13
business days*
Check Shipping considerations section
Responsible shipping
We’ll ship with logistics providers using sustainable solutions to reduce climate impact.
$5.00
3
business days*
Check Shipping considerations section
500
The unit minimum on a bulk order
10 items
500
Unidays
UNIDAYS
Calling all students: get 15% off
500
Sorry, no dice.
Please note:
- We cannot accept returns for Ray-Ban Remix and engraved products.
- Store purchases may not be returned by post and must be returned to a store.
- You will be refunded the whole paid price, except for non-refundable fees or taxes.