Daily Operations
When does the pool renovation start?
September 17th
How do we close interactions with a guest?
Polite, appropriate remarks (Have a great day, Enjoy the rest of your day
Who is the founder & CEO of Montage?
Alan Fuerstman
Gold Cliff IPA
What are the hours of beach club
11am - 5pm
What days are purchasing off?
Saturday & Sunday (Holidays)
How many times must we use the guest name
Naturally during conversation
2014
What is the dressing on the Farm Fresh Bowl?
Turmeric Citrus Viaigrette
What days is Champagne Hale current available?
What is the average hours per week to maintain benefits?
20 hours
How often must we pass an amenity?
Amenities are passed every 90 minutes
What are the 4's?
Stop, Stand, Smile, Salutation
What are the ingredients in the honey yogurt in the tropical fruit?
Greek yogurt, honey, Pina island oasis
What time does the daily Koi fish feeding start?
9:30am
What is the Service Charge for Cabana's posted to WAY?
82.50
What is the standard delivery time for beverages?
7 minutes
What is the Montage employee slogan
All because of you
What are the two sauces on the burger?
Dijon mayo & bacon jam
What are the hours for each meal period in Cane & Canoe?
Breakfast, 7am-11am & Dinner 5pm-9pm
What is the key to our success?
Ownership
In what amount of time must water be delivered
5 minutes
Please list all of the Montage Values
Communication, Passion, Respect, Learning, Integrity, Gracious, Humility, & Trust
List all the toppings on the Maui Mahi Tacos
Cabbage Slaw, Pico de Gallo, Pickled Onions, Guacamole, & Chipotle-Lime Crema
What are the hours of the Spa Facilities?
6am - 6pm