Accounts
Loans
Rates
Cards
Everyday procedures
100

What checking accounts does CCCU offer?

Essential Checking, Check Again Checking, Bonus Checking and Bonus Plus Checking

100

What loan offers members to place a line of credit on the equity of their home?

HELOC 

100

What is the current APY for a 12 month CD?

3.92%

100

What cards does CCCU offer?

Infinity, Platinum and Debit 

100

What document needs to be signed after opening/editing an account?

Signature Card

200

What Savings accounts does CCCU offer(not including CD's)?

Membership Savings, Club Savings, Secondary Savings, IRA Savings and Money Market

200

What is the lowest APR that CCCU offers on an Auto Loan for members?

4.49% APR*

200

What is the current APR and APY for a consumer Money Market account with at most, $24,999.99 in the account?

APR:2.25%

APY: 2.27%

200

How many points do members get for a debit card per $4 spent?

1

200

What form needs to be printed and handed to the member after opening or renewing a CD?

Term CD Receipt

300

Which Checking account costs $12 per month?

Check Again Checking

300

Does CCCU offer Fixed-Rate Home Equity Loans?


Yes

300

What is the APY for a Bonus Checking/Bonus Checking Plus with 25,000.00 in the account?

4.07%

300

What benefits are not included with the Debit Card rewards?

Auto Rental Collision Damage Waiver Dispatch, Travel and Emergency Assistance Services and Introductory Bonus Points

300

DOUBLE QUESTION FOR 600 PTS

What system needs to be ran to verify that someone is not on a watch list when printing out Cashiers Checks? If someone pops up on the list, what is the next step?

Verafin. Verify with your manager before proceeding. 

400

What is the longest term CD that CCCU offers it's members?

60 Months

400

What Line Of Credit do we offer that isn't exactly a loan but is listed under loans?

Credit Cards

400

What is the difference between an APY and APR?

APY: Percentage rate reflecting the total amount of interest paid 


APR: Interest you will pay annually 

400

What designs do we offer for our Debit Cards outside of our regular design?

Vegas Strong, Nursing, Police, Firefighter, Vegas Thrills and Desert Dogs


400

What methods are used to verify a member?

Drivers License, MFA, Verbal Password and Docu-Sign.

500

What is the minimum deposit required for an IRA account and what is the interest rate on the APY for an IRA?

$100.00 deposit and 0.15% APY

500

DOUBLE QUESTION FOR 1000 PTS

Does CCCU offer FHA and VA Loans? If so, which loan category does these loans fall under?


Yes. Mortgage loans. 

500

What accounts fall under a fixed rate?

CD's and IRA's.

500

What third party company monitors members card transactions for fraud and is in charge of reaching out to members to verify those charges?

Falcon

500

What are the morning procedures when opening branch?

PopIO Office, Tv's/Computers On, Load Checks, Cards and mail logged (if needed)

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