What is the chain of command?
Ellie- Nick- Katie-Chad
What would you tell a patron that does not want to pay 7 dollar day pass because they are just watching their kid and not using our ammenities?
Explain it is an entrance fee not a usage fee
How much is a day pass?
$7
A patron has a cut, what would you give them?
bandaid
Where can you find information about our facilitiy?
Our website
A patron must need a reservation to be able to use MP room or GF rooms.
FALSE. As long as there is no reservation, the rooms can be unlocked for anyone
How much is an affiliate monthly membership?
$20
A patron vomited in the East gym
Get sawdust. Cover vomit with sawdust, wait for it to dry, then put it in a trash bag. Take trash bag out right away.
Where do we have an AED?
TRUE or FALSE
Patrons are allowed on bikes or other equipment when reserving or using group fitness room?
FALSE
Only during our fitness classes, are people allowed to use our equipment upstairs.
A patron is 17 and a child of a faculty member, how much would it cost for a monthly membership?
$20
There is a tornado warning and sirens are sounding.
Make announcement on sound system and move everyone into the lockerrooms. If there is time, lock the front doors.
You need to do a cash refund of a 1.25
1. Your OC makes 21 dollars in cash sales
2. Your OC does not make any cash sale
1. 19.75 would go in batch plus refund slip
2. Slip would stay in "reciept" slot until cash sale is made. This information would be relayed to next OC and SUP
When would speakers be allowed?
When are early bird hours?
open-10am weekdays, all day Saturday and Sunday
A patron is seizing in the weight room, what would you do?
Clear area and prevent crowding. Radio for staff to call DPS. Move patron if there are hazards and support head gently with hands or a towel underneath. Time seizure and move patron onto their side to help with breathing once seizure has stopped.
What is the Rec phone number?
573-651-2105
A group that reserved the East gym for 2 hours, all moves to the pool. They did not discuss with Chad ahead of time to use pool. There are enough gaurds to watch the large group, plus patrons already in pool. How would you handle the situation?
Let them know they only paid for the reservation slot and if they are wanting to use the pool, they would all have to pay 7 dollars to use the pool.
How much is a yearly community membership?
$534
At the end of the night you are checking the bathrooms and find a patron is laying unreponsive in the lockerroom. What do you do?
Assess the area, check for responsiveness, check pulse and breathing. Radio for staff to call DPS and AED if necessary.