Insurance
COB
RTE
Scheduling
Registration
100

Government issued coverage for those who are under insured or below poverty level.

What is Medicaid?

100

Guideline that determines which parent has the primary insurance for a child.

What is the birthday rule?
100

This status displays when a patient is no longer eligible for a coverage.

What is e-rejected?

100

Time slot on a providers schedule indicating there are no regular openings but at least one overbook.

What is yellow?

100

Record that contains information about the party responsible for charges not covered by insurance.

What is Guarantor Account?

200

The person who pays the insurance premium.

What is Subscriber?

200

An employed 68 year old presents with Medicare and employer's insurance. Given the scenario, this should be primary.

What is Employer's Insurance?

200

This section of the RTE displays any errors within a submission. (ie. Plan mismatch)

What is the alerts section?

200

Your appointment is not scheduled until you click accept at this window.

What is Appointment Review?

200

This free text field allows you to indicate the reason for visit.

What is appointment notes?

300

Military issued insurance which WakeMed does not accept.

What is Tricare Prime?

300

Services resulting from a work related accident this insurance coverage should be primary.

What is Worker's Comp?

300

This button blinks when an answer returned from the payer.

What is response received?
300

This activity allows you to cancel and reschedule  appointments.

What is Cancel Appointments Activity?

300

This button allows you to access registration without scheduling an appointment.

What is Patient Options?
400

Approval from the insurance carrier for anticipated services.

What is Authorization?

400

This tool helps determine the coordination of benefits for Medicare Recipients.

What is MSPQ?

400

This button allows you to view the coverage verification history.

What is Review History?

400

This check box is selected to see a provider's schedule at multiple locations.

What is Combine Departments?

400

If a coverage is no longer effective you must do this.

What is terminate?

500

Commercial insurance which claims must always submitted as self.

What is Cigna or BCBS?
500

 A method of determining the primary payment source when a person is covered under more than one medical plan.

What is Coordination of Benefits?

500

This section of the RTE displays other insurances that a patient may have.

What is Other Entities?

500

You must do this in order to schedule an appointment for an employee.

What is break the glass?

500

For Woker's comp visits this must be attached to the registration/Hospital Account. 

What claim info?

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