What reports do you use to validate an employee’s time entry?
Login logout reports, CMS
What is considered a NCNS?
Not reporting or calling out for work for 3 consecutive days
What are the warning signs of someone who has violated the drug and alcohol policy?
Tremors, erratic behavior, smell of alcohol/marijuana
What are the qualifications for FML?
An employee must have worked 1,250 hours during the previous 12 months and needs to be with the company for a year.
What should an employee be doing during prep time?
Catching up with emails, following up as needed, work related activities
What is the Holiday pay policy?
To be eligible, you must report to work your scheduled shift (and any required overtime) and be on active status both on: (1) the last scheduled workday before and (2) the first scheduled workday after.
What first steps should you take when you suspect someone to be under the influence?
Use the reasonable suspicion checklist and contact HR as soon as possible – do not delay
What does FML protect?
Right to reinstatement upon work in same or equivalent job, continuation of health care benefits during leave, protection against retaliation for taking FML, State laws may provide additional protections (if applicable)
What steps are used to validate employee’s attendance?
Time entry, the attendance dashboard, login logout report, Aspect report
What is the process for Jury Duty?
Supporting court document that shows a time stamp
What type of approach should you use to gather the facts?
Who, What, When, Where
How do you discuss potential abuse of leave issues with EE?
Be Prompt, be honest and compassionate, confront inconsistencies, explain recertification process
What is the order an employee should use their benefit time to cover any unscheduled time off?
Flex/Float/PTO
What documents an employee should provide to validate a bereavement request?
Obituary, letter from funeral home
What arrangements should a leader make when the observation is confirmed to be positive?
Make driving arrangements, two leaders should accompany the employee in a vehicle (not the employee’s car - Uber, Lyft, etc.), arrange transportation for the employee to be taken home if need be.
Who is covered under ADA?
Employees (only) who have a disability may be entitled to a leave of absence as a reasonable accommodation even if they are not eligible for FMLA leave