Audits
Cognitive Development
Payors
 Pop Culture
Service Excellence Assurance
100

This term refers to the process of reviewing and evaluating homecare services provided in a client’s home to ensure regulations with the state of Illinois are met.

What is compliance

100

This term describes the gradual loss of memory, thinking, and reasoning skills, often associated with aging, and is a common condition in homecare for the elderly.

What is Alzheimer’s disease

100

Responsible for addressing the needs of older adults in Illinois, this department focuses on services such as healthcare, nutrition, and community support. What is the name of this state agency dedicated to aging-related issues?

 Who is the IDOA

100

This NFL player, renowned for his prowess as a tight end for the Kansas City Chiefs, surprises fans with his love for Taylor Swift, often seen singing along to her songs during warm-ups. Who is he?

Who is Travis Kelce

100

What documentation needs to be submitted within 24-48 hours of a missed clock-out?

What is an EVV Form

200

Homecare audits often use this to assess accuracy and completeness, ensuring that this crucial aspect of the client’s file is meticulously maintained.

What is documentation

200

These specialized professionals provide vital support in homecare settings, assisting individuals with Alzheimer's and dementia with daily activities and personal care.

What is a caregiver

200

This payor utilizes this monthly client information to ensure accurate billing and assess changes in client conditions. What is this organization's name for optimizing efficiency in client services and billing efficiency?

Who is the Illinois Department of Human Services, IDHS

200

This internet sensation, popularized in 2014, involved people dumping buckets of ice water over their heads to raise awareness and funds for ALS research. What is the name of this viral challenge?

What is the ice bucket challenge

200

What color is the visit when a client states that the caregiver is a no-call/no-show for the services? 

What is pink

300

Who are all the payors who can audit homecare at any time? 

Who are IDOA, DHS, IDPH, and MCO

300

This simple exercise, involving rhythmic movements set to music, has been shown to improve mood and cognitive function in individuals with dementia. 

What is dancing

300

This plan's monthly authorizations are based on a 4.3-week scale, allowing caregivers to make up units at any time during the month.

What is an MCO

300

This viral TikTok couple, known for their entertaining fit checks and the catchphrase "Pookie is looking absolutely fire tonight," Who are they?

Who are Jett and Campbell “Pookie” Puckett

300

The supervisor has put in a detailed note, cancelled a visit, submitted a Critical Event Report, and updated the client’s status to hold. Where is the client?

What is the hospital, rehab facility, or skilled nursing facility

400

One common focus of homecare audits is the verification of these documents for caregivers, ensuring that only qualified professionals are providing care to clients. 

 What are credentials or qualifications

400

In homecare for individuals with Alzheimer's, this approach emphasizes creating a familiar environment and routine to help reduce confusion and anxiety.

What is a person-centered plan of care

400

What initiative aims to align Medicare and Medicaid services for individuals eligible for both programs, improving coordination and efficiency in healthcare delivery?

What is the Medicare-Medicaid Alignment Initiative (MMAI)

400

Originating in South Korea and translating to "eating shows," this term refers to videos where hosts consume large quantities of food while engaging with the audience. What is this popular online content called?

What is a Mukbang

400

When a caregiver is terminated, or the caregiver resigns what is the first step for the Supervisor?

What is delete permanent schedule, and remove schedule template as well as add corresponding notes on profile

500

This type of audit in homecare evaluates the financial aspects of services provided, including billing accuracy, and adherence to reimbursement regulations.

What is financial auditing

500

This term describes the state of confusion and disorientation that commonly occurs in individuals with dementia, especially during the evening hours.

What is sundowning

500

To qualify for the IDOA's CCP program, individuals must meet several requirements: be at least 60 years old, be U.S. citizens or eligible non-citizens in specific categories, reside in Illinois, demonstrate an assessed need for long-term care, and have non-exempt assets under what specific dollar amount?

What is $17,500

500

Known as the influential editor-in-chief of Vogue, this individual is also the chairwoman of the glamorous “first Monday in May", overseeing its themes and guest lists. Who is this prominent figure in the fashion world?

Who is Anna Wintour

500

Should a Supervisor delete a future visit when a caregiver cancels for more than one day, are these the correct steps? If no, what is the answer?

What is No, the Supervisor should cancel the first visit with a detailed note and or put them on hold

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