Demo Confirmation
It's the time limit we have for ensuring that demos get confirmed every morning
Until 8.30am PST.
Its the time limit we have to submit any requests prior to payroll closure.
When is Thursday at 12pm PST?
What is Call abuse?
You need a constant minimum of 30/hr, and a total of 250 minimum for the day in order to meet your..
What is Call Volume?
It's the name of our Onestar CEO.
Who is Anny Serrano?
Today after 12pm and prior to leaving, we must confirm demos that are...
Demos booked for tomorrow prior to 9AM pst, and all demos booked for tomorrow that are on Hawaii or Alaska.
If a demo was attended, but the ES didnt mark it as attended, this is the document where we need to request for it to be validated and converted.
What is OSDNA?
Its the disposition that we use for Pro's that mention "lose my number".
What is DNC?
By ringing your calls for at least 35 seconds, and breaking the ice with the Pros when they answer, we are on track to build better...
What is Contact Rate?
It's the Director of Outbound Sales.
Who is Collin Huggins?
Its the name of the document where we post demos that need to be confirmed, and if they have been confirmed or not.
What is Demo Confirmation Rundown?
Besides attended demos, what 3 other items do we also pay out to the SDRs as commisions?
What are failed contacts, invalid flags, and valid (no sdr fault) flags?
These are the keywords that make an OTS offer a correct one.
What is "20 min" & "right now"?
By pushing for the OTS offer, and pushing for a specific time to add value to the Pro's business, we are creating a better...
What is booking rate?
It's the slack channel where we can submit requests such as IT Tickets, Reporting Issues, etc.
Where is #ops_management_team?
If today at 3pm a demo was booked for tomorrow at 7am, and the Pro is on Central Time, when do we need to confirm the demo?
We don't need too.
Its a lead that got an attended demo from the inbound team, but still gets paid to the outbound SDR.
What is a reengaged lead?
If a lead has been called 5 times, and all 5 times are not getting any answer, we use this disposition code...
What is "No Answer"?
By asking open ended questions about the Pro's business, we gather pain points, which in turn help us drive value. When we are doing this, we are building a better...
What is conversation rate?
Its the slack channel where we can report leads that are not working as expected.
Where is #lead_troubleshooting?
If today at 10am, a demo was booked for tomorrow at 9.30am, and the pro is on Pacific time, when do we need to confirm the demo?
Tomorrow before 8.30am.
It's the document that allows us to ensure what is the procedure for different situations, such as, but not limited to duplicate lead payment.
What is the Outbound Standard Operating Procedure?
Its the amount of calls we do to a 0 min lead before the call cadence system takes it away from the SDR.
How much is 8 calls?
By setting the correct expectations about our demo, what will happen and at what time it will happen, and ensuring that we added value to the Pro, they will remember us as someone that will fix an issue they have, rather than someone that wants to waste their time. This will help us build a better...
What is attendance rate?
Its the channel where we provide proof from SDRs that had electrical or internet outages.
Where is #incidences_channel?