What needs to be included in every email sent for Sooner Ride?
Date of Trip
What day do you use for the week ending date?
Friday
When are you to approve time sheets?
Daily
When do you put a PO in?
Before you make a purchase.
Is a break in service the same as a lunch break?
No, a break in service is when a driver is in an area that we do not have an office waiting on a rider. If the driver drops the rider off and travels more than 1 mile you must put a break in.
How long do you wait at a rider's pickup before turning in a no show?
15 minutes
Home many digits do you use for the VIN #?
6
Name 4 reasons to send in a personnel action form for an employee.
1. Address Change
2. Probation Period ended
3. Driver is sick, in the hospital, or having surgery
4. When a driver gets released to return to work
When is it okay to put a PO in after the purchase?
If a vehicle needs to be towed outside of office hours.
Can you keep your trip sheet running when you get an oil change, go for a drug test, go to lunch, or run an errand for the office?
No, this is a break in service because you are not able to get a call at this time.
When do you send in cancels and no shows?
As soon as you know about them
What name do you use for the member name?
The name on the Sooner Ride trip information. Not a nickname.
When do you check the Edit Time Punches tab?
Do you need a PO for a credit?
Yes, anything that goes on our statement must have a PO.
Can you allow driver's family and or friends ride with them?
No, we are responsible for every person on the vehicle having people ride around is an added liability.
When do you send in B-leg time changes?
As soon as possible.
Name the 13 things you are checking on the trip logs before sending in for billing.
Week ending date, Driver Name, VIN #, Trip Date, Job #'s, Member names, pickup time, drop off time, Will call time, member signature, Driver's signature, driver's printed name, & Driver's DL
What day and time are time sheets due?
Every other Monday before 9:00 AM
You are going to buy oil, windshield washer fluid, & antifreeze what GL code do you use?
6950 Supplies
Can we just make up an address to enter if we can't read the drivers writing?
No, we must enter everything correctly.
When do you need to send in A-leg time changes?
The day before the trip before noon.
What time are trip logs due every day?
10:00 AM
Who is allowed to approve time sheets?
Supervisors only. Never give anyone your login information for EWS.
What is the difference in Fund Code 510 & Fund Code 513?
510 is anything you need to run your office
513 is anything extra that is not required to run your office
How do you correct mistakes on the trip logs?
Use a red pen mark a line through the mistake and initial it.