Ramp Safety
What does FOD stand for?
Foreign Object Debris.
Should passengers choose their own path across the ramp or follow an established route?
Follow the established route under the required supervision.
What is attached to a checked bag to help identify its flight or destination?
A baggage tag.
Can equipment labelled “unserviceable” be used?
No.
Should an operational hazard be reported or kept to yourself?
Report it promptly through the appropriate channel.
You see loose debris on the ramp. What should you do?
Remove it promptly when safe and place it in the appropriate receptacle.
What can help clearly mark a passenger movement route on the ramp?
Cones or barriers, according to the approved arrangement.
What should be matched before baggage is released through the normal claim process?
The passenger’s claim tag and the corresponding baggage tag.
Who should operate ground equipment?
Appropriately trained and authorized personnel.
You notice a small aircraft dent. Should you wait until the end of the shift to mention it?
No. Report it immediately through the required channels.
Name two hazards that passengers should be kept clear of on the ramp.
Any two: propellers, vehicle traffic, cables, hoses or ground equipment.
A passenger starts walking toward an aircraft without the required escort. What should you do?
Intervene promptly and safely and restore the approved supervised movement.
What is the difference between local baggage and through baggage?
Local baggage is for the current station; through baggage continues to another station.
You discover defective equipment. What should happen to it?
Remove it from service, label it unserviceable and notify the supervisor for the required maintenance action.
Which personnel must be notified immediately of aircraft damage under the supplied manual?
The captain and operations/Hangar, through the required arrangements.
Equipment touches an aircraft, leaving only a small scratch. Must it be reported?
Yes. Even slight scratches, dents or equipment contact must be reported promptly through the required channels.
Name two items used in the check-in process to confirm a passenger’s identity and booking.
The passenger’s identification and the booking/passenger manifest information.
The designated loading supervisor finds a discrepancy. Should loading of the affected hold continue?
No. Stop loading that hold until the discrepancy is resolved through the approved process.
Name two things that should remain clear and accessible for a fire emergency.
Fire extinguishers/firefighting equipment and emergency exits or access routes.
Before an incoming supervisor takes over, should you explain only completed work or also unresolved concerns?
Both. Communicate completed status and significant unresolved concerns so responsibility continues clearly.
You finish a task using tools near an aircraft. What should you check before leaving the area?
Account for all tools and check that no tools, materials or other FOD remain.
A passenger is approaching a vehicle route or equipment area. What are your two immediate priorities?
Keep the passenger clear of the hazard and guide them back to the approved supervised route.
A loading supervisor changes during loading. Name three types of information needed in the handover.
Baggage/cargo/mail totals; which holds are checked, completed and closed; and significant outstanding information.
A defective item has been repaired. Can staff immediately put it back into use themselves?
Only after the required repair and authorized release have been completed and its serviceable status is confirmed.
Under the supplied manual, within how many hours should the supervisor/manager’s initial incident report be submitted?
Within four hours. Immediate notifications must still happen without delay.