This is the primary metric of success for a supplier.
What is On Time Delivery (OTD)?
Before material is ordered, this document typically outlines what material is required to support the EA installation.
What is a Bill of Materials (BOM)?
The time it takes for a part to be received at a vendor, repaired, and returned is referred to as this.
What is turnaround time (TAT)?
When an out of service aircraft requires a part that is not readily available at that location, it is said to be this type of situation.
What is AOG (Aircraft on Ground)?
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Who is Jack Hamilton?
When a discrepancy prevents an order from being received into the bin, it's referred to as this.
EAs are often completed in an effort to improve this.
What is Aircraft performance or efficiency?
The comprehensive process of disassembling, inspecting, repairing, and replacing components to restore a part to "like new" specifications, it can then be certified in this condition.
What is overhauled?
When a part is required to be replaced, but not necessarily right away, the part likely appears on this list.
What is the Minimum Equipment List (MEL)?
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Who is Sherene Vespry?
This process limits the number of units a supplier is able or willing to provide, typically because their global demand exceeds their available supply.
What is allocation control?
This process ensures all necessary parts for a project are grouped and delivered together to an aircraft.
What is kitting?
This type of exchange happens when a serial number is received from the supplier that differs from the serial number we shipped to them.
What is an exchange?
This term indicates there is no material available in any United location available for use by Maintenance.
This person has worked for a whopping SEVEN airlines.
Who is Jason Vasquez?
When an alternate supplier is required to support an open order, the order and part information can be found here.
What is the Re-Source Shared File?
Two key data points must be aligned for the successful implementation of a project: The material delivery schedule, and this.
What is the maintenance schedule?
This term describes when a repair vendor cannot replicate the problem with a component that caused it to be removed from the aircraft.
What is "no fault found"?
The act of removing a part from a kit or aircraft to support urgent demand is called this.
What is cannibalizing or robbing?
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Who is Sydney Otto?
This document, signed by the reviewing engineer, is typically required when buying a rotable part in used-serviceable condition.
What is the Surplus Procurement Authorization and Inspection Request (SPAIR)?
This internal engineering process ensures EAs are compliant with safety, regulatory, and design standards before they are released.
What is engineering review?
This term is used when the purchase of a new (to UA) serviceable unit makes more economic sense than the repair of an old unit.
What is "Beyond Economic Repair" (BER)?
The rate at which a part is available when and where it is required is referred to as this.
What is service level?
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Who is Victoria Chang?