This refers to the management of the flow of goods and services, including sourcing, procurement, and logistics in Philippine hotels.
Supply Chain Management (SCM)
This characteristic of Philippine hotels involves service delivery and consumption occurring simultaneously.
Inseparability
Effective SCM helps reduce these by optimizing procurement and logistics in hotels, especially in places like Boracay and Palawan
OPERATIONAL COSTS
The first step for Philippine hotels is selecting suppliers who meet quality standards, particularly for fresh local products like fruits and seafood.
SUPPLIER EVALUATION
This is the final phase in the supply chain where Philippine hotels handle items such as defective or damaged goods returned by suppliers.
RETURN MANAGEMENT
A common problem in the Philippine supply chain, this occurs when minor fluctuations in demand lead to large discrepancies further up the chain.
the Bullwhip Effect
Due to the country’s tropical climate and various festivals, Philippine hotels face this problem with fluctuating guest counts.
Seasonality
By partnering with reliable suppliers, Philippine hotels can improve this, which is essential for catering to fluctuating tourist numbers
FORECASTING
For Philippine hotels, timely payments of these ensure that relationships with suppliers remain strong.
INVOICES
Local sourcing is an important strategy for reducing costs and promoting sustainability in Philippine hotels.
TRUE
This role in a Philippine hotel ensures that goods and services flow smoothly from suppliers to the hotel.
Supply Chain Manager
One of the most perishable products in Philippine hotels is this, which cannot be stored long-term and needs fresh supply management
FOOD
This significant challenge for hotels in remote Philippine areas like Siargao is the high cost of transporting goods.
LOGISTICS/ TRANSPORTATION COSTS
Strong supplier relationships, particularly with those supplying traditional Filipino goods like banig (woven mats) or abaca products, are vital for maintaining quality.
LONG-TERM SUPPLIER PARTNERSHIPS
Effective demand forecasting in hotels helps minimize waste and optimize inventory management during peak tourism seasons.
TRUE
A popular strategy in the Philippines that involves minimizing stock and receiving products only when needed.
Just-in-Time (JIT)
Many Philippine hotels rely heavily on these to support their complex services, ranging from food suppliers to linen vendors
LOCAL SUPPLIERS
Establishing local supplier relationships helps hotels in the Philippines manage costs and increase this operational quality
EFFICIENCY
To develop these partnerships, hotels often work closely with suppliers to ensure product standards are met consistently
SUPPLIER DEVELOPMENT
What is the process of selecting and managing relationships with those who provide goods and services?
PROCUREMENT
SCM in Philippine hotels often integrates with this software to manage key business processes, especially inventory and finances.
Enterprise Resource Planning (ERP)
This concept refers to adjusting hotel capacity and services during peak seasons such as Christmas, Holy Week, or local fiestas
DEMAND MANAGEMENT
A challenge for hotels across the Philippines, this problem occurs due to sudden surges in guest numbers during events like Sinulog or Ati-Atihan.
MANAGING DEMAND UNCERTAINTY
Many Philippine hotels work directly with this kind of supplier for eco-friendly materials, which supports sustainable tourism.
LOCAL AND SUSTAINABLE SUPPLIERS
What’s a major challenge when managing perishable items like food in hotels?
PREVENTING SPOILAGE AND WASTE