What does SCM stand for?
Supply Chain Management
Which delivery company's logo famously contains a hidden arrow between the letters "E" and "x"?
FedEx
What is the term for the final part of a delivery journey, from a distribution center to the customer?
Last mile
Which inventory method means "First In, First Out"?
FIFO
Your company orders 1,000 units, but only 800 arrive. The shipment is considered ______.
Short / short-shipped
If "downstream" refers to the demand side of a supply chain, what is the supply side called?
Upstream
What Japanese automaker is strongly associated with pioneering Just-in-Time manufacturing?
Toyota
Which mode of transportation is primarily used to move oil and natural gas over long distances?
Pipeline
What does SKU stand for?
Stock Keeping Unit
You buy a product online, but instead of the retailer storing it, the manufacturer ships it directly to you. What is this called?
Dropshipping
This occurs when a company has more inventory than it needs to meet customer demand.
overstocking
What does UPS stand for?
United Parcel Service
In 2021, the Ever Given became famous for blocking what major waterway for six days and disrupting global trade?
Suez Canal
What type of inventory is kept to protect against unexpected demand or supply disruptions?
Safety stock
A company combines several smaller shipments into one larger shipment to save on transportation costs. What is this called?
Consolidation
A supply chain connects suppliers, manufacturers, distributors, retailers, and customers. What is the term for the activities a single company performs to create value before becoming part of this larger chain?
Value chain
Which online grocery-delivery company became especially prominent during the COVID-19 pandemic and uses a carrot as its logo?
Instacart
What do we call a place where goods are stored before they are delivered to stores or customers?
Warehouse
What do we call the process of making products?
Manufacturing
A company keeps products in storage even though there is no longer a business reason to have them. What are these products called?
Obsolete stock
This model looks at the main steps of a supply chain, including planning, sourcing, making, delivering, and returning products. What is it called?
Supply Chain Model
Which company is known for its fast online shopping and large network of warehouses around the world?
Amazon
Which type of transportation carries goods by airplane?
Air freight
What do we call the amount of a product a company has available to sell?
Inventory
A company receives an order from a customer and sends the product directly to them without storing it in a warehouse. What is this process called?
Direct shipping