Patient Supplies
Ordering
Communication
100

What are the maximum supply orders each week?

2 briefs/pull-ups or 1 of each, 1 bladder pad, 15 chucks, 1 wipes, 5 nail polish remover pads

100

What happens with "special requests?"

An email is sent out to Nursing/Admin.  The request can be granted only when approval is received.

100

Which email should be included in ALL questions, orders or concerns?

SUPPLIES@

200

What additional supplies can be ordered for patients without approval?

aroma lotion, mouth swabs, barrier creams, nail files/kits

200

How long do special requests last?

Generally they are a one time occurrence.  They require approval to continue.

200

What should be filled out when supplies are delivered?

Supply Inventory Log

300

What if my patient is overstocked?

Hold off on ordering that item for a week or two until they get back down to the max

300

What if my patient changes size or type of undergarments?

Add a note stating it is a change

300

What if I don't see a supply pick up on my weekly schedule (either the email or HospiceTools)?

Double check that supply delivery is covered that week

400

When can I order Nail Kits/Files and Mouth Swabs?

When the patients' HACPs say "file" or "polish" or "swab mouth"


400

What if my patient does not need supplies that week?

Still include them in the weekly order as "no supplies needed"

400

When/Where do I receive info about supply pick up and supply ordering?

pick up:  end of week email and HospiceTools schedule (by Friday)                                                  

ordering: beginning of week email (Mon or Tues)

500

What should I check for with a new admit patient?

communication book, supply inventory log and aroma lotion

500

What details do I need to include in weekly supply orders?

size and number of packs (for briefs/pull ups)

500

How do I know which building supplies I am picking up?

Double check your weekly email (highlighted in blue), your HospiceTools schedule and the yellow stickie note w/ the bags.  

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