The amount of time that you should wash your hands
What is 15-20 seconds
100
The new SA that you are training got completely mixed up on trash!!! You have to tell her that general waste goes in ______ color trash bags and hazardous waste goes in ______ color trash bags
What are CLEAR bags for general waste and RED trash bags for hazardous waste
100
The number that you would call for Fire or Patient Emergenecy
What is 5-4444
100
Who are our customers
What is EVERYONE
100
Not only did a visitor fall on your way into work, but the patients received all the wrong medications, and all the equipment on the unit are malfunctioning and broken. Where are you going to report these things
What is PSN (patient safety net)
200
A nosocomial infection
What is an infection that is acquired in the hospital
200
Unforunately, your patient passed and needs to be taken to the morgue. The morgue is located here _____ and just how are you going to get in
What is Meyer Basement and get a key from shift coordinator, Security, or some units have them
200
In Airborne isolation rooms, special precautions/protections need to be worn
What is PAPR or N95
200
Telephone etiquette is very important. You should answer the phone within ___ rings. Never leave a caller on hold for more than ______
What is 3 rings and 45 seconds
200
All food has expiration dates. Make sure everything is labeled. Perhishable foods expire in ____ hours and juices (not in cans) expire in ___ hours
What is 24 hours and 72 hours
300
The four isolation categories are:
What are Contact
Maximum
Droplet
Airborne
300
All patients must be identified before treatments, etc. These are ways to identify your patients
What is patient name, medical history #, birthdate
300
For patients that are taking Ribavirin, the room must be cleaned after every dose. You need to wait before cleaning the patient's room, how long.
What is 1 hour
300
The online learning education system
What is myLearning
300
Mr. Lewis is on isolation. How would you know it
What is sign on the patients door, cart outside of room, and chart
400
PPE needs to be removed in specific order...
What is gloves, gown, goggles, mask
400
Fall protocol is important in preventing falls. A moderate fall sign is this color
What is yellow
400
Standard Precautions are....
What is treating everyone as they have infections
400
Patient rights at The Johns Hopkins Hospital are protected and found, where....
What is The Patinet Bill of Rights
400
Protect's patients medical and health information
What is HIPAA
500
Three things you can do to prevent the spread of infection
What are wear your PPE, wash your hands, clean properly, get vaccinations
500
Cdiff can easily be transmitted. Proper cleaning is needed with this solution
What is Oxivir
500
The sheet that tells you what chemicals you work with.
What is MSDS (Material safety data sheet)
500
Your six Customer Service Standards
What are Customer Relations, Self-Management, Teamwork, Communications, Ownership/Accountability, and Continuous Performance Improvement
500
There are many times that Purell is NOT effective in hand washing. What are these times
What are visibly soiled hands, patients with Cdiff, before/after restroom, before lunch, patient with food allergy