Administration
Patient Transport
Engineering and Maintenance
Conflict Resolution
Public Relations
100

Healthcare administrators or managers oversee the daily operation of a _____ facility.

What is healthcare

100

before attempting to transport a patient in a wheelchair, you must become _____ with the mechanics of the chair. 

What is Mechanics.

100

True/False: Engineering and Maintenance managers are responsible for all aspects of facility management for the organization’s physical plant

What is True

100

 Which of the following emotions is the worst one to express when you're trying to resolve a conflict?

what is rage?

100

How many degrees are needed for Public relations?

What is 2?

200

Healthcare administrators may work in large _____.

What is hospital

200

When transporting a patient by wheelchair, it is important to always walk into elevators _____. 

What is Backwards.

200

True/False: Central services Employers don't want people who are certified by the Certification Board for Sterile Processing and Distribution

What is False

200

What is the most common cause of conflict?

what is disagreement?

200

Who are Human resource assistants?

What is Company Record Keepers?

300

Successful healthcare managers and administrators possess strong _____.

What is leadership skills

300

Transporting patients requires strong _______ skills. 

What is Communication. 

300

Engineering and maintenance workers requires a _______ degree and a specific type of engineering

What is Bachelor's 

300

What is one of the most extremely important skills in resolving a conflict?

what is listening?

300

(True/False): Regardless of job title and training, all workers in human resources have to interact well with people and be able to keep employee information  private 

What is True?

400

Healthcare managers and administrators in entry-level positions need what degree?

What is bachelor's degree

400

Before transporting a patient by wheelchair, you must _____.

What is inspect the chair. 

400

Maintenance technicians are responsible for routine _______ and _______ repairs

What is plumbing and electrical

400

Ultimately, what should teams be able to?

what is Building trust and rapport?

400

What are the two levels of certifications?

What is PHR and SPHR?

500

True/False: A master’s degree is commonly required for positions in larger healthcare facilities.

What is True

500
When moving a wheelchair up a curb, use the _____ ____. 

What is the tipping lever. 

500

What are the 3 main jobs for engineering and maintenance 

What is environmental, clinical, and industrial engineers

500

 

Simply ________ to all parties involve to completely understand the nature of conflict, then start troubleshooting solutions.

what is Listen?

500

True/False: College graduates and those who have earned certification should have the best job opportunities.

What is True?

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