Counseling Resources
Name two ways residents can make a counseling appointment
Patient Portal & Phone
Name two non-verbal things you would do to show you are actively listening
Eye contact; nodding head; leaning forward
What is a direct way of asking if someone has suicidal thoughts?
“Are you having thoughts of suicide?”
Help a resident go to urgent care by
Walking with them; calling SHCWS in advance
A student is upset because they failed a test. What is a pro and con of problem solving?
Pro: offers resources; Con: may come off as invalidating
You’re feeling overwhelmed and unsure how to talk with a student about suicide ideation. Who are two people you can reach out to for support in that moment?
Fellow RA and RLC
Name two circumstances where you would refer to urgent care
Danger to self/others; Acute stressor (e.g. traumatic experience); Panic Attacks; high level of distress
What is validation?
*See slide
A resident says that they are having suicidal thoughts. What are two follow up questions you might ask to learn more about the severity?
“Do you currently have a plan?” “Do you have access to lethal means?" Etc.
To encourage someone to go to counseling, you would:
Talk through what would you say
Explain Reflective Listening
*See Slide
You’re talking to a resident, who tells you that they have been feeling depressed and don’t want to be here anymore. How do you respond?
Clarifying questions