SC
What tags are needed to be added for DIRECT>
What is Supportive Care Tag, task needed, Speacility/DME, Stat/urgent
When do we use "Admin" as an outcome?
What is PCP Calls, Misc ( action item updates , FYIs')
What should our TC outcome/ be for the following scenario. PROCESS
Called and spoke with patient , advised we need to call PCP FIRST
What is "Contact Made" AND REACH OUT TO PCP TO ADVISE AS WELL AS ESC NAME TO MANAGMENT
Which tags should be utilized for the following scenario?
" Vendor declined referral due to patient not wanting to be seen"
What is : Patient Declined Tag referal closed
WHAT PRESIDENT DECLARED THANKSGIVING A HOLDIAY?
WHO IS ABRHAM LINCOLN
What Market Supports ROMO
What is San Antonio Texas AND ELP
WHAT TRUCARE OUTCOME SHOULD BE USED IN INCOMING CALLS?
What iS "OUTBOUND"
WHERE DO WE SEND OUT CONTACT LETTERS TO?
What is SUPPORTIVE CARE MARKET ( ORL AND fL_)
True or False:
Carenet is NOT able to fax Progress Notes, Labs, Radiology THIS MUST BE AN AI TO CLINIC
What is FALSE
WHAT IS THE DAY AFTER THANKSGIVING KNOWN AS?
WHAT IS BLACK FRIDAY
WHAT NEEDS TO HAPPEN WHEN WE HAVE A REDIRECT?
What IS LOCATE NEW VENDOR, RESEND ECW REFERRAL TO LEADING REACH FOR PROCESSING
WHAT ATTEMPT IS A DRIVE BY SCHEDULED? HOW DO WE SCHEDULE?
WHAT IS 3RD ATTEMPT , NEXT AVALIABLE FOLLOWING PROVIDER AND ZIP CODE LIST
What do we do if a provider does not have any avaliability
What is attempt to schedule a TMVA
What is a definition of a Electronic Contact in LR?
A specialist that we can communicate only through calling directly.
WHAT INTERNAL TEMPERATURE MUST A TURKEY REACH IN ORDER TO BE SAFE TO EAT?
What is 165
How do we access our AI in ECW? HOW OFTEN DO WE NEED TO LOOK AT THESE?
What is the T Jelly Bean? THROUGOUT YOUR ENTIRE SHIFT TO ENSURE NONE HAVE BEEN ASSINGED TO YOU WORK.
WHAT HAPPPENS WITH A 31 DAY TASK?
WHAT IS END OF LIFE REFERAL, WE ARE TO CALL SPEAICALST AND PT IF NEEDED AS A FINAL OUTREACH TO SEE WHY PT HAS NOT BEEN SCHEDULED, IF UTR WE ARE TO CLOSE AND SEND AI, IF WE REACH WE CAN FOLLOW DIRECTION /ITEMS NEEDED
WHAT MARKETS DO WE CURRENTLY HAVE
WHAT IS ORL AND TAMPA
True or False:
We are not able to work Hospice Referrals
What is True. Process would be to assign referral back to who created the referral in ecw.
WHAT IS 3500-4500
What should the facility be changed to when submitting AI?
What is the Supportive Care Market bucket
what is the decline process for a PCP referal?
What is call pcp and notify , send decline TE and close out referrals in TC and ECw as declined
True or False:
" Are we allowed to assign TC to our personal queue"?
What is False
TRUE OR FALSE: WE SHOULD NOT WORK OTHERS TASKS "
What is FALSE : IF WE ARE WORKING IN A REFERRAL AND SEE AND SAME DAY OR EXPIRED TASKS ASSINGED TO A TEAMMATE PLEASE TAKE THAT INCITIAVE TO WORK THAT REFERRAL AS YOU ARE ALREADY IN THAT CHART AND IN THE KNOW. LETS WORK TOGETHER AND HELP EACH OTHER OUT!
IN THE US WHAT IS THE MOST POPULAR THANKSGIVING DISH?
What is STUFFING/DRESSING