Workflows
Dr. Arthur calls to add a panel to Dr. Cooper's case. No notes in the case indicate she will be adding a panel. What is the next step?
Reach out to Dr. Cooper's scheduler to ask permission to add Dr. Arthur panel.
Who to contact for c arm conflict?
Xray
ACL
Anterior Cruciate Ligament
Next day add on's *be specific per location*
BMC- No one
MMC- Charge nurse, need permission before adding
WRMC- Charge nurse, need permission before adding.
Cardio- Notify manager of CCL and COU of add on.
NMC, COSM, BMOP, MSC, MVMC- Notify via teams chat.
A provider calls in to update a procedure description on a next day case. What things should you check for?
Verify that the procedure file is still accurate.
Check spelling.
Who to contact in BMC and MMC?
SME's, CST's
D & C
Dilation and Curettage
Dr. Little requesting a late room. Who do you notify?
SME's (who will say yes because we can't say no)
Gage/Griffiths
External. Community Connect
Your SME location OR Director or Manager is asking to implement a new workflow. What do you do next?
Notify them to send an email to Casey with details on the requested workflow change.
If case was next day, how would you contact OR staff?
Phone call, or chat for location who has chat
FESS
Functional Endoscopic Sinus Surgery
Dr. Uranga calls to update the procedure description on next day case at MMC. The change makes you question the procedure file. Who do you notify?
CST's before making any changes
Henson
Internal
You have an update for the ref doc. Who do you contact and how?
Contact Karly. Send her an email!
Who would you contact first?
SME's
EGD
Esophagogastroduodenoscopy
You move a case up at BMC for tomorrow that requires a holmium laser. What do you do next?
Contact Agiliti and confirm they can accommodate the new start time.
Jorgenson
External. Community Connect
Dr. Bray office calls to tell us that Dr.Rock is going to add a panel to his case. How do you proceed?
Notate the case that Dr.Rock will be adding a panel AND contact Dr.Rock's office for panel information.
A neuro doc calls to schedule a case for a surgery date a month out in block time. The system gives you equipment conflicts for OSI Trios bed, Pentero Microscope, BK Ultrasound, Stealth, and 7D Navigation. How do you proceed?
Reach out to SME's.
I & D
Incision and Drainage
OR
Irrigation and Debridement
A next day case is requested via phone call to be scheduled tomorrow that requires a holmium laser at BMC. What steps do you take?
1. Place caller on hold.
2. Contact Agiliti and book holmium laser for time of case.
3. Collect details like confirmation # and who you spoke with, include them in the special instructions and scheduling status of case.
4.Take caller off hold, book case, wrap up call.
Poole
External. Community Connect.