Planning
This is a two- to four-sentence statement that succinctly describes the reason(s) for the evaluation and how the results will be used.
What is an evaluation purpose statement?
For instance, multiple choice, Select all, matrices, ranking, likert, drop down.
What are types of closed-ended questions?
This function may cause respondent dropout or inaccurate responses.
What is requiring a response?
These are not always compatible with targeting reminders/thank you emails to the right audience.
What are anonymous surveys?
A common and effective way to encourage participation and ensure that you receive a sufficient number of responses
Incentives
The function of these is to point to what the evaluation will focus on and the type of info that will need to be gathered
What are evaluation questions?
A survey question flaw when you use one question to ask about two separate concepts.
What are double barreled questions?
A group of tools that ensures respondents only receive questions relevant or applicable to them.
What is survey logic?
Sending a survey on this day of the week is usually best for getting the most responses.
What is Monday?
Occurs when certain groups are less likely to respond to the survey, leading to an unrepresentative sample.
Non-response bias
Program plans, partner’s input, findings from earlier evaluations, logic models and professional standards
What are sources to guide evaluation question development?
You can utilize these in the first round or two of a survey to identify common response options.
What are open-ended questions?
This helps participants know how much of a survey they have completed in real time.
What is a progress bar?
Most of your responses will be collected within this time frame.
What is the first 72 hours?
Respondents may have a tendency to agree with statements.
Acquiescence Bias