Abuse
Infection Control
QAPI
Customer Service
CAPLICO
100

Oak Harbor's abuse care coordinators. 

Who are the Executive Director, Director of Nursing, and the Social Services Director 

100

Wearing gloves in the hallway

What is an infection control violation

100

QAPI stands for...

Quality Assurance Performance Improvement 

100

Answers resident call bells

Who are ALL STAFF

100

Striving to learn your job responsibilities and further your knowledge.

What is a Passion for Learning 

200

If abuse is suspected, should you report it? 

What is YES

200

You should do this after contact with a resident 

What is hand hygiene. 

200

QAPI committee meets at this frequency 

What is monthly but quarterly at a minimum. 

200

Three things to check for when leaving a resident room

What is call bell placement, water pitcher/cup (filled) within reach, and bed low and locked. 

200

Showing genuine concern for the well-being of others, lifting peers up, rather than spreading gossip or spreading speculative rumors. 

What is Love One Another 

300

How soon should you report abuse? 

When is immediately. 

300

After touching a residents wheelchair in the hallway staff should

What is complete hand hygiene 
300

These members are a part of the QAPI committee. 

Who are the Medical Director, Pharmacist, Executive Director, Director of Nursing, Social Services Director, MDS, Dietary Manager, and Therapy Director.

300

A new admission is scheduled for your unit.  The following staff members should ensure room readiness. 

Who is the admissions coordinator, maintenance director, housekeeping staff, unit manager, unit nurses, unit cna's. 

300

Looking for new and better ways to help your department and facility 

What is Intelligent Risk Taking 

400

Should you stay with a resident if you suspect they are being mistreated by staff, visitors, or another resident? 

What is YES!

400

It is okay to have my facemask pulled down while in the hallway. 

What is FALSE

400

Two current QAPI Performance Improvement Projects we are currently focusing on. 

What are ensuring black box medications are listed on care plans and resident room refrigerator temperature logs. 

400

When the call bell system is not functioning all available, we should ensure the resident can contact facility staff by providing this. 

What is a "table top bell." 

400

Seeing something that needs to be done and coordinating it's completion rather than leaving it to someone else or leaving it to the department that has the issue

What is Ownership
500

The seven different types of abuse

What is verbal, mental, physical, sexual, misappropriation of resident property, involuntary seclusion and neglect. 

500

While using Clorox Healthcare bleach wipes the surface being cleaned should remain wet with the product for how long to kill microorganisms.  

What is TWO minutes

500

A performance improvement project consist of this

What is a problem, measures or systematic changes put in place, monitoring of changes, and report of findings to QAPI. 

500

"That is not my job" is considered this

What is never the correct answer!

500

A trustworthy individual who you can count on to a good job, timely.  

Who is Tara? What is Accountability. 

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