Name three ways SurveyMonkey Enterprise helps customers
1) Security and Compliance
2) Admin and Governance
3) Integrations and API's
4) Shadow IT
5) collaboration at scale
6) advanced functionality / customization
Demand Generation
How does Sandler recommend you start each call?
upfront contract & 30-second commercial
#thinkglobal
#makeithappen
#great question
#staycurious
#standforequality
#i4c
#trustthetroop
Which BDR sold beer before their SurveyMonkey days
Taner Harrel
Ease of use
Price
Name 4 titles relevant to VOC/ CX
customer experience manager
VP of customer service
Director of customer advocacy
marketing manager
marketing ops
What acronym does J Barrows recommend for cold-calling scripts and emails
AIDA
What year and where was SurveyMonkey founded
1999
Madison, WI
Which three team members went to the same college
Adriana Rodriguez, Katie and Thomas Kozel
Name 3 SurveyMonkey Integrations
1) Salesforce (CRM)
2) Marketo (Marketing)
3) Eloqua (Marketing)
4) Eventbrite (Events)
5) Slack (productivity)
6) Google Drive (G Suite & office 365)
7) Microsoft teams (productivity)
8) HootSuite (social)
9) MailChimp (email)
10) Zapier (productivity)
11) Google Forms (G Suite & office 365)
12)Hubspot (CRM)
13) One Drive (G Suite & office 365)
14) Remind (Education)
15) ApplyReward (Digital eGifts)
16) Jitbit Helpdesk (customer support)
See more here: https://www.surveymonkey.com/apps/?ut_source=megamenu
What is the minimum number of customers a company has to have for TechValidate
100
If you were present, what was one of your biggest takeaways from SKO this year?
Sandler
GetFeedBack suite
Which BDR has a video of them falling that went viral
Andrea Desgrosuilliers
ISO 27001
Name the 4 types of content that TV creates
ROI metrics
testimonials
proof points
case studies
What are 2 techniques you learned from the J Barrows training
AIDA
Linkedin Voicemails
don't ask for 30 seconds
Cutting out the fluff
Stating your name at the end of a voicemail
saying "how do I stay top of mind without being annoying"
SurveyMonkey acquired two companies in the last year, explain what one of them does?
Usabilla
Getfeedback
which BDR has swam from Alcatraz to San Francisco
Connor Baird
name 5 compliance mandates that SurveyMonkey ensures that we meet
HIPAA Compliance
SOC 2: Trust services Principles
EU-US Privacy Shield Practices
PCI DSS 3.2: Payment card industry Data Security Standards
Name a current TechValidate customer and provide background on why they purchased TV
Adobe, ADP, HPE, Pluralsight, Freshworks, Ca Tech
What watercraft does Sandler use in their trainings to show the call journey
Submarine
Name all 10 SurveyMonkey and Usabilla locations
San Mateo, Portland, Seattle, New York, Ottawa, Dublin, London, Berlin, Amsterdam, Sydney
which BDR is the son of a professional soccer player
MJ