The Build Zone (A)
True or False: Runway TMs must use an external website to create QR codes for their SurveyMonkey surveys.
FALSE: QR codes can be generated directly inside SurveyMonkey under "collector" settings!
True or False: SurveyMonkey automatically generates charts and visualizations in real time as responses arrive.
TRUE: Visualizations update automatically in real time, reducing manual reporting!
True or False: TMs who need guides, templates, or best practices for Tech Enablement can find them on the Runway SOP.
TRUE: The Runway SOP is our central hub for guides, templates, and ongoing Tech Enablement resources!
True or False: SurveyMonkey dashboards must be manually refreshed each time new responses are submitted.
FALSE: Dashboards automatically refresh in real time as responses arrive!
True or False: The goal of the Manager Huddle was to turn managers into expert SurveyMonkey builders.
FALSE: Managers lead through coaching, defining metrics, and removing barriers!
An Analyst notices their survey data and NPS scores seem inaccurate. What filter did they likely forget to apply?
The “complete responses” filter!
Your Manager asks for the latest NPS scores for an upcoming meeting. What should you send them?
Your Live SurveyMonkey In-App Dashboard!
When and where is the SurveyMonkey Tech on Tap occurring?
DD - 400!
October 21st (today!) at 4:00 PM in the 16th Floor Oasis.
Once a live SurveyMonkey dashboard is created, who is allowed to access it?
Anyone with the link!
Complete this SurveyMonkey Manager Huddle key takeaway: "Managers should [BLANK] Rather than Do".
"Coach"!
What are two NEW question formats available in SurveyMonkey that were not available in Smartsheet?
Any Two: Net Promoter Score (NPS), Best / Worst Scale, Ranking Slider, Star ratings, Matrices, Image Choice Upload.
What SurveyMonkey feature allows you to divide the data by role without creating separate spreadsheets?
DD 600!
The “Compare” feature!
On the NPS scale, what are the three response categories and their score ranges?
DD 600!
Detractors (0-6), Passives (7-8), and Promoters (9-10)
What time-consuming reporting task does sharing live dashboards eliminate for project teams?
Eliminates manual chart creation in PowerPoint!
In the survey lifecycle partnership, what is the Analyst's role versus the Manager's role?
DD 600!
Analysts own the technical build of the survey.
Managers establish the conditions, quality expectations, and support needs for success!
Name any three (of the six) key SurveyMonkey features that Analysts need to know.
DD 800!
Any Three: Advanced Survey logic, More Question Options, Built-In Analytics, In-App Dashboards, Quality End Product, Link Distribution.
When exporting survey data, what is ONE SurveyMonkey setting you could select for clean, compact data?
EITHER: “Individual Responses” or “Condensed”
List the two main reasons why SurveyMonkey is superior to MS forms.
SM requires no M365 login and is more mobile-friendly, reducing friction for field teammates!
What is your primary responsibility when your team is designing a SurveyMonkey project dashboard?
DD 800!
Clearly defining the key metrics and insights needed in the SurveyMonkey dashboard.
List two ways you can support your Analysts across the survey lifecycle.
Any two: Coach rather than do
Build learning time into project plan.
Identify, remove, and share barriers early.
Hold yourself and your team accountable.
List two different distribution options available on SurveyMonkey's "Add new collector" menu.
Any 3: Email link, QR code, URL link, Text messaging, Kiosk mode, or Mobile app embedding
Name three ways AI can assist you when creating or analyzing a survey.
Any three: Drafting or refining survey questions, checking for bias or leading language, summarizing feedback or themes, drafting survey invites and reminder emails, or testing survey logic with AI personas.
Name all 5 stages of the Survey Lifecycle in chronological order.
DD 1000!
1. Plan & Design → 2. Create → 3. Test → 4. Launch → 5. Analyze.
Name two (of the three) major advantages that SurveyMonkey dashboards deliver to managers.
Any two: Real-Time Visibility, Reduce Reporting Effort, or Easily Customizable!
Your Analyst just completed their SurveyMonkey training. What follow-up action should you take as their Manager?
Any: Schedule time to hear what they learned, identify where they need support, or protect project time for them to practice the new tool!