Safety
Name any Policy that is Safety Related.
Too many to list
Name someone on the Executive or "Key" Management Team
Cheryl Phillips, Dan Calkins, Cliff Sutton, Deb Sutton
Dan Heckman, Scott Bagely, Russ Kitsembel, Any Sutton, Ross Bedenhemer, Dale Nabozny, Samantha Sutton
Who do you contact with PeopleNet Issues?
Dispatcher, TM or Russ are all acceptable answers
True or False: Texting in an appropriate way to let your manager know you will not be at work.
False
True or False. Drivers do not have an impact on customer service.
False
How many points of contact should you have when getting out of the truck
3
40 years 1979
What is your Peoplenet Password?
last 4 of Social
How long is the Orientation Period?
90 Days
What is the proper Uniform to wear at customer locations?
Sutton Shirt and hat
When is it safe to use a mobile device when driving?
Never or when parked and not driving
What Term Describes our Company Culture
EPICC
How many days of "Log Certification" can be in on the in-cab unit?
7
How often are Performance Evaluations Conducted?
Annually
Name 3 types of Language that is inappropriate to use to customers?
loud or bad tone
Vulgar
Sexually explicit
discriminatory/Stereotypical
What is the Second Rule for Night time Driving or bad conditions?
12 Seconds
Name 2 services Sutton Transport Provides
LTL, Truckload, Logistics (Envoy), and Nationwide Volume
Name 3 Things you must enter in Peoplenet after you pick up Freight.
Acceptable Answers:
Zip Code
Pro Number
Weight
# of Spots
Does Sutton Transport practice rotating schedules?
True
It is ok to call another driver to pick up a load for you.
False- must be communicated through dispatch
Demonstrate Proper Lifting Technique.
activity
Name one of the Core Values from EPICC
Employee Focused
Professional
integrity
Customer Driven or Continuous Improvement
What Screen will you see when you are properly logged out of the Truck
"Original Log" Screen
Name Two forms of Harassment
Verbal and Physical
Sexual or non-sexual
etc..
How long does it take for a customer to decide if they like or dislike you?
7 seconds