Speaking the language in which business is conducted, and listening in such a way as to get the message.
What is Verbal Communication
100
Financial transactions such as handling cash, preparing bills, or making payments.
What is Money Math
100
Programs that process electronic data, anything that is loaded into the computer hardware.
What is Computer Software
100
To be considered worthy of peoples confidence.
What is Credibility
100
Results, the consequences of one's actions are the results, effects, or outcomes of those actions.
What are Consequenses
200
Relates to how it is said, may support, contradict, hide, distract, or clarify a message itself.
What is Non Verbal Communication
200
Keeping records of money, goods or services received or expended.
What is Accounting Math
200
Used to order menu items, correct orders, send orders to the kitchen, print bills for customers, and calculate the total sales in a shift.
What is Point of Sales System
200
To examine information critically to identify its meaning and what is important.
What is to Analyze
200
Facts or issues we consider when decision making or problem solving.
What is Criteria
300
Signs, labels, lists, tables, schedules, forms, graphs, maps. Also involves using tools ans equipment like computers, keyboards and email to respond to customers.
What are Workplace Documents
300
Tasks involving estimation that results in a number.
What is Numerical Estimation
300
Examples: Microsft Outlook, gmail, Yahoo or Hotmail.
What is Email
300
To identify what information is needed, locate it, analyze it, organize and store it.
What is to Manage Information
300
Needs to be made when a wrong needs to be corrected, threatening needs to be prevented, inviting needs to be accepted or taken advantage of, or missing needs to be provided.
What is Decision Making
400
Devices used in the workplace to facilitate communication with co-workers and/or customers, or the general public.
What are Communication Tools
400
Analysis of numerical data.
What is Data Analysis Math
400
Example: Mozilla, Internet Explorer
What is an Internet Browser
400
Any person, place or thing from which information can be obtained.
Information Sources
400
Involes a cause and a solution.
What is Problem Solving
500
A paper based form of communicating to exchange information at various levels among employees, supervisors, different shifts and even other areas of the company.
What is a Log Book
500
Number of inventory items that must be on hand to support the daily routine operations.
What are Par Levels or Par Stock-Levels
500
Example: Microsoft Word, Pages
What is a Word Processor
500
Another word for gossip or rumours.
What is Hearsay
500
Is a solution that benifits all parties affected by the problem. When all parties wants and needs are met.