Practice Framework
Social Work Roles
Terminology
Theories and Perspectives
Ethics and Values
100

This phase involves building rapport and establishing trust with the client.

What is Engagement?

100

A social worker who connects clients to resources is acting in this role.

What is a broker?

100

These are unconscious attitudes or stereotypes that affect understanding and decisions.

What is implicit bias?

100

This theory views individuals as part of interconnected systems.

What is systems theory?

100

This core value emphasized helping people in need.

What is service?

200

This stage includes gathering information to understand client needs and strengths.

What is Assessment?

200

This role involves speaking on behalf of clients to secure services or rights.

What is an advocate?

200

This occurs when the clients project feelings onto the social worker.

What is transference? 

200

This perspective focuses on clients' abilities and resources.

What is strengths perspective?

200

This concept refers to the ability to work effectively across cultures.

What is cultural competence? 

300

This phase focuses on implementing interventions to address client goals.

What is Intervention?

300

Teaching clients skills such as parenting or budgeting reflects this role.

What is educator?

300

This is the current CSWE terminology for respecting the values, beliefs and attitudes of people who differ from us (cultural competency).

What is Assets, Equity, Diversity, and Inclusion?

300

This theory emphasizes that people make meaning through the stories they tell about their lives.

What is Narrative Theory?  

300

This principle requires protecting client information.

What is confidentiality?

400

This final phase determines if goals were met and next steps are needed.

What is Evaluation?

400

This role involves resolving conflict between individuals or groups.

What is mediator?

400

This strategy helps reduce bias by intentionally considering alternative perspectives.

What is perspective taking?

400

This theory focuses on how thoughts, feelings, and behaviors are connected.

What is cognitive behavioral theory? 

400

This occurs when personal or professional interests interfere with judgement.

What is conflict of interest? 

500

This phase involves ending the professional relationship in a planned way.

What is Graduated Disengagement? 

500

This role might assemble a community task force to gather petitions in support of a project in the community.

What is policy developer? 

500

This occurs when the social worker projects feelings onto the client

What is countertransference?

500

This theory focuses on solutions rather than problems or past causes.

What is Solution Focused Theory?  

500

This concept requires clients to understand and agree to services.

What is informed consent?

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