This is the mission of social work according to the NASW Code of Ethics—focused on well-being and meeting basic human needs, especially for vulnerable populations.
What is enhancing human well-being and meeting basic human needs?
Good documentation should always be clear, simple, objective, and free of this type of language.
What is jargon?
This Carl Rogers principle emphasizes fully understanding another person’s emotional experience.
What is empathy?
This acronym represents the five main principles of Motivational Interviewing.
What is DEARS?
This theory helps clients reshape the meaning of their experiences by rewriting their personal story.
What is Narrative Theory?
These values—such as service, social justice, and integrity—form the foundation of the social work profession.
What are the core social work values?
This type of language—written or spoken untruth about a client—must always be avoided.
What is libel or slander?
This quality involves being honest, sincere, and free of pretense.
What is genuineness?
In MI, “rolling with resistance” means doing this rather than confronting client hesitation.
What is accepting resistance and avoiding arguing for change?
The process of hearing the SP’s story and gathering information relevant to the SP’s concerns
What is Assessment?
This social work competency involves integrating ethics and behaving professionally.
What is Demonstrating Ethical and Professional Behavior?
When an error is made in documentation, it should be corrected using this method.
What is drawing a single line through it, initialing, and dating it?
This refers to showing respect and acceptance for clients without judgment.
What is unconditional positive regard?
This principle encourages the client, not the counselor, to present reasons for change.
What is developing discrepancy?
Family organizational problems involving boundaries or hierarchy are explained by this theory.
What is Structural Family Theory?
These individuals are considered the “experts” in their own lives and should take the lead whenever possible.
Who are the clients (service participants)?
According to Week 3, writers must always assume documentation will be read by these groups.
Who are supervisors, courts, private payers, and clients?
This type of client communication can mean many things—nervousness, confusion, trust-building, or comfort.
What is silence?
This element of MI refers to a client’s belief in their ability to make changes.
What is self-efficacy?
Assessment is considered this type of process—constantly updated as clients share new information.
What is ongoing?