SS ADMIN PORTAL
What information do we need from our customer to check their devices on the portal?
Email Address/UID/MAC address
(x3 for correct answer)
MR4K stands for?
MAX RANGER 4K
What is the PIR Distance of the SWIFI-4KBUDDY?
16ft/5m
All EVO cameras including the doorbell support the True Detect feature?
No
Which state does Swann originated from?
Victoria
(x3 for correct answer)
Can we check customers order number through the SS admin portal?
NO
What is the maximum clip length for the MR4K camera to record?
60 seconds
Can we install the chime for outdoor?
NO (Indoor only)
What is the SKU for EVO Pan and Tilt Camera?
SWIFI-SE2KPT
In which year did Swann start innovating DIY security systems?
1987
(x2 if correct answer)
Is there a 'Subscriptions' tab available on the SS portal?
YES
Do we use Sony STARVIS sensors for our MR4K cameras?
YES
(x2 for correct answer)
SWIFI-4KBUDDY Viewing Angle is?
165 Degrees Vertical View
(x3 for correct answer)
What is the SKU for EVO Doorbell system?
SWIFI-SEVDBC
Does Swann manage its own apps and software?
Yes
Which tab on the portal do we typically check to see if customers have any recordings?
CLIPS
The MR4K camera viewing angle is?
105 Degrees
Swannshield Video Assistant is now available on the SS App for Doorbell Systems?
Its Swannshield Audio Assistant (NO)
(x2 for correct answer)
What is the viewing angle of Evo Wireless Video Doorbell Unit?
140 Degrees (Head-to-Toe View)
How many days from the date of purchase do we accept product returns?
30 days (date of purchased)
(x3 if correct answer)
"What is the last tab on the SS Admin portal?
SCHEDULES
(x2 for correct answer)
What is the Minimum Internet Upload Speed for the MR4K to ensure a smooth remote viewing?
4mbps
What is the SKU for the SWIFI-4KBUDDY chime if I'll purchase it separately?
SOIFI-BUDDYCHM2
What does EVO stands for?
(Enhanced Vision Optics) – Refers to technology used in cameras, surveillance, or optical devices.
Who was the first owner of Swann?
David Swann
(x2 for correct answer)