General
T&C
ATCOM
TUI Flex
Marella Cruise
100

H6265

What is Holiday Package ABTA Number?

100

The customer can't Use --- Policy within 14 days of Booking Departure date

COB

100

Payment section in ATCOM Covers..

- Payments Recieved

- Deposit

- Remaining Balance

-Total Price

100

TUI Flex Must be added on...Holidays....Flights

Package Holidays, Short-Mid Haul Flights
100

Cruise Name

Departure date

Departure Airport

When searching for a specific Cruise on Atcom we search with..

200

Doesn't Have Coach Transfer Included

Flight Only Packages..

200

Amending -later than planned- holiday need to be -- Days Before Departure, or cancellation fees will apply.

70

200

Which passenger we must add his DOB on the booking

Lead Passenger

Any Child

200

Departure Date is more than

90 Days

200

Contains drinks package

Premiums all inclusive

300

Request for Information

What is Pre-Travel C4C Case Type?

300

£200-£250PP

Long Haul Holiday & Short Haul Cruise Deposit

300

TUI Flight No. Starts with ...

TOM

300

Time frame for TUI Flex to be added on the Booking

at the time of booking creation

300

Selecting a cabin number

Pre-Bookable Cabin

400

Standard Booking Memo

What is BO BEM?

400

---- Can't be added less than 90 days before Departure

TUI Flex

400

We find Late Check out in...Page

Hotel Extras

400
You must use tui Flex...from Departure date

28 days

400

6 months

Infants under 6 months are not allowed on marella cruises

500

To be Approved

The Status to close the Case

500

29 - 48 Day

%70 Cancellation Fees

500

We assign seats by clicking on..or..

Check box next to the pax name

Number ext to the pax name

500

covers 4 key components of a customers Holiday, they are..

NAME CHANGE 1 free name change per person 

DESTINATION OR HOTEL AMENDMENT 1 free destination and/or hotel change 

DEPARTURE DATE AMENDMENT 1 free departure date amendment 

 CANCEL HOLIDAY 1 free cancellation (Booking, Pax)

500

Needs to search with --- If we're booking a MC Pkg

Ship Name

M
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