Safety
True or False. You should always enter the water before the lifeguard is on stand.
False
How would you work with a shy child?
Get them engaged in the class by having them demonstrate or go first on an activity.
You just learned some juicy gossip, so you tell your aide during your lesson. Is this okay? Explain.
NO! Your conversations with your aides should only be about the lesson. Parents notice when you are distracted.
Name a song you can sing in class.
Ring Around the Rosie, Noble Dukes of York, Fishy Song, Motor Boat, etc.
What are the names of your managers?
Kendal and Helen
Name a safety rule to discuss with students on the first day of class.
No running, no getting in the pool before your teacher, no diving, listen to the teacher, walk with your class after the lesson, etc.
How do you deal with a disruptive child?
Have them do drills on the wall, have aide talk to them on the side, keep them busy, after class talk to parent if it continues to be an issue
True or False. Your hair doesn't need to be wet if its really cold.
False, your hair always needs to wet within the first five minutes of class.
Name a game you can play.
Rings, relay races, Mr. Shark, etc
Should you talk to parents after class?
Yes! Stick around to answer question or informally tell the parent how their child is doing. Parents love this!
A child says that they need to use the restroom. What do you do?
Have your aide walk the child to the bathroom or find the parent to walk them. If you do not have an aide, tell a lifeguard to whistle for a manager.
How do you deal with a crying child?
Ask the child what is wrong, motivate the child with toys/games, if the child is cold encourage him to get back in the water, talk to the parents
True or False. You should always call your class five minutes before the scheduled start time
True! This is so you can discuss safety rules
True or False. You look at the clock and it looks like there is six minutes left in class and you have run out of ideas for things to do, so you start game time. Is this okay?
False, you are only allowed to play games with five minutes left and a manager signals for five
When should your report cards be completely done?
Before the last class of the session!!!!!
Class is over and you walk the children back to the pavilion. You walk away immediately to talk to the other instructors. What is wrong with this situation?
You need to wait to make sure every child has found their parent or guardian
A parent asks you why their child doesn't get as much attention as the other kids in the class. What do you do?
Tell them you try to give everyone an equal amount of attention, ask when they noticed you giving less attention to their child, say you will do a better job of paying more attention to their child, talk to a manager
True or false. If you are running late to work, you should text your manager to let her know.
False, you need to call if you are running late
True or False. It is okay to stop paying attention when the kids are playing a game and talk to your aide.
False. you should be engaged with the kids the whole time.
Name two POOL MANAGERS (not swim lessons)
Nathan, Sammy, Kaitlyn, Peyton, Alicia, or John
True or false. It is okay to walk next to a child as they are swimming and turn your back to the class to give them individual attention.
False
How do you handle an aggressive parent who is yelling at you?
No matter what you say you can't do anything right according to this parent. Bring the parent to a manager in a quiet area, clarify the problem, brainstorm solutions, do not take it personally
You leave your toys on deck because you are running late to practice. Is this okay? Explain.
No it is not okay. You should always put toys away to ensure they do not get lost or become a hazard.
True or False. It is okay to play sharks and minnows during game time
False, the game must be directly helping the kids with a skill
Rich Zielke