Unethical Behavior
911 calls that go unanswered while the call taker orders dinner for the center
Failure to Act
Interpreter services available for translation of all calls for non-english speaking individuals
Language Line
1
C
Color
A serious crime punishable by death or imprisonment in a state penitentiary or in correctional facilities for a year or more
Felony
Claiming hours not worked on your timesheet
Dishonesty
911 calls that are routed from an assigned PSAP to another when the system is overwhelmed
911 Spill-Over
2
the reciever
Y
Year
A warrant issued as a result of civil contempt
Writ of bodily attachment
An applicant isn't hired because the agency doesn't have wheelchair access
Discrimination
What mapping system allows PST's to see a 911 caller's approximate location on a map which is integrated with the phone system?
Geographic Information System (GIS)
3
message
M
Make and Model
A short narrative completed by field units after contact with citizens
Field information Report (FIR)
Supervisior to an employee: "If you bring me lunch I'll let you work your favorite position"
Quid Pro Quo
Serves the Deaf, hard of hearing, and speech impaired community
The telecommunications Device for the Deaf or Teletypewrier (TDD/TTY)
4
medium
B
Body Description
A division of a Law enforcement agency that investigates citizen complaints of police misconduct, and handles internal disciplinary matters
Internal Affairs (IA)
A dispatch supervisor gossips online about the Chief of Police
Malicious Defamation
Incoming phone calls that are automatically presented to PST's according to availability and the length of time which has elapsed since their last phone call
Automatic Call Distribution (ACD)
5
feedback
A
Additional Descriptors (rust, damage, tint, bumper stickers, etc.)
A division of the FBI
Criminal Justice Information Services (CJIS)