Full-Stack Relationship Builder
This is Sydney's current job title.
What is a Customer Success Manager?
This is the name of the studio where Sydney teaches.
What is Cyclone Spin Studio?
Mmmm something smells good and is lighting up the room. What was Sydney's small business product?
What are homemade candles?
Known for its intelligence and herding skills, this breed often stars in agility competitions.
What is a Border Collie?
Moshing and headbanging are typically associated with Mike's favourite music genre.
What is heavy metal?
This is the first thing Sydney does when onboarding a new client.
What is a kickoff call?
This is the term for standing up while pedaling.
What is out of the saddle?
Sydney was a varsity athlete during her time in university. What was her sport and "specialty"?
What is swimming
Specialty is mid-distance freestyle and butterfly
This nocturnal pet loves running on a wheel.
What is a hamster?
In Mike's own words, "if you squint it almost works." This Canadian heartthrob would play Mike in his biopic.
Who is Ryan Gosling?
In the show "Friends", this character would be the best at Sydney's job, always checking in and making sure everyone’s okay.
Who is Monica Geller?
When Sydney is teaching a class, she often tells you to adjust this to make pedaling more difficult.
What is resistance?
This is the name of the tour that broke global records in 2023–2024 that Sydney attended.
100 BONUS POINTS if you can tell us who she went with!
What is "The Era's Tour"?
People she attended with include: Taylor (her sister) and Katie (swim rookie)
This is the name of the tiny device used to track a pet’s location.
What is a microchip?
The way he makes her feel! This is the artist (living or dead) that Mike would most like to see perform.
Who is Michael Jackson?
This reality show could be renamed “Keeping Up with the Customers."
What is "Keeping Up with the Kardashians"?
Sydney will often use this metric to track effort and intensity during her spin classes.
What is RPM (revolutions per minute)?
Sydney studied Recreation and Sports Business at Waterloo with a Minor in Event Management. What is Waterloo's ranking on the Times Higher Education most prestigious university list?
What is 97th?
Sydney and Mike love their dog! What is her name, age, and breed?
Ellie, 11-12 years old, Havanese (we think).
Growing up, Mike used to say he wanted to play piłka nożna professionally.
What is soccer?
This is the strategy Sydney uses to expand customer accounts.
What is upselling or cross-selling?
Sydney typically teaches themed classes. Name 3 themes/artists she has selected for her classes in the past.
Who are Taylor Swift, ABBA, Sabrina Carpenter, Shania Twain, Charli XCX, Chappell Roan, Zac Efron, Pitbull?
This country is known for its breathtaking landscapes, glowworm caves, and was the filming location for The Lord of the Rings trilogy.
Hint: Sydney has travelled here before
What is New Zealand?
This cat is estimated to be worth $97 million thanks to modeling contracts and brand endorsements. What is their name and who is their owner?
Who are Olivia Benson and Taylor Swift?
Even though he's "not that kind of girl," Mike's dream blunt rotation would include these folks from beyond the grave.
Who are Mike's ancestors?