Communication Skills
Crossing your arms
Hand gestures
Rolling your eyes
Posture
examples of non-verbal communication
This portion presents the content or topics of the message
Body of the message
maintain eye contact,
nod to show your approval,
lean toward the person speaking to show you are interested,
use appropriate facial expressions to show empathy or understanding
body language that show you are listening when someone is talking.
This gets the audiences attention,
gives the reason for the message identifies the topics of the message and establishes the writers
Introduction
Here the writer summarizes key point, calls for action, and identifies the benefits and value of the messages
Conclusion